Specialist 3, Fraud Operations

We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips. This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. Location Requirement This position is open only to candidates who currently reside in one of the following approved locations: Birmingham, AL; Tampa, FL; Blue Ash, OH; Cincinnati, OH. Job Summary You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers. Key Responsibilities Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes. Investigate highly confidential data and communicate with external and internal partners. Execute SQL data pulls and batch processes related to fraud investigations. Present findings and recommendations from fraud investigations. Recommend actions on merchants, accounts and fraud strategy for rules implementation. Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities. Assist with minor database administration activities. Process any daily queue work or email referrals as needed to support the Fraud Operations team. Communicate with partners related to current research requests. Use sound judgment to plan and accomplish goals under general supervision. Required Qualifications Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry or fraud operations. Demonstrated strong verbal and written communication skills. Preferred Qualifications Bachelor’s Degree or relevant professional certifications. High level working experience and proficiency in Excel and SQL. Ability to work in the U.S. without sponsorship. Ability to meet the location requirement outlined above. Position Type Regular Pay Range The targeted full‑time base salary for this position is $38,200 to $57,200 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Work Authorization Requirement All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. #J-18808-Ljbffr Green Dot Corporation