Seasoned Commercial HVAC Service Technician

A FirstCall Mechanical Company Seasoned Commercial HVAC Service Technician Location: Chesapeake, VA Benefits Overview Competitive Weekly Pay Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans) Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program Generous Referral Bonus of $2,500 per referral Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances Position Overview We are currently seeking an experienced Commercial HVAC Service Technician II to join our fast-growing STR team. The ideal candidate will have a can‑do attitude and strong problem‑solving skills, as well as an active EPA Certification. Job Responsibilities Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks Perform maintenance and service repairs, install new units or replace parts of existing units according to specifications of 15 tons+ Maintain larger preventive maintenance contracts with more than 5 units Repair or replace defective parts in units, equipment and their controls Service and troubleshoot mini‑splits and/or replace smaller RTUs and mini‑splits for 15 tons or less Communicate with Dispatch to ensure completion of scheduled jobs Maintain preventive maintenance schedules and procedures for customers Provide elite customer service to every customer encountered Accountabilities Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs Qualifications Valid Driver's License with acceptable driving record Active EPA Certification 5+ years’ of experience in a commercial HVAC setting OSHA 10 Certification Manufacturer Certification is preferred Available to work flexible hours and on-call shifts as needed Strong mechanical aptitude and problem‑solving skills Behavioral Profile Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account managers on jobs. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute rate, ratio, and percent and to draw and interpret graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem‑solving and prioritizing multiple tasks. Help take lead over and teach helpers and tech I’s. Physical Demands While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. #J-18808-Ljbffr STR Mechanical