Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service RepresentativeTruckee, CADoctor's Office for Pets is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $20 - $25 per hour, for each hour workedThis is a part-time position with shifts scheduled on Tuesdays and Thursdays from 8am-5pm.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discount*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:Previous experience in a customer service, reception, or client-facing roleVeterinary receptionist or healthcare-related experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbout us:Doctor's Office for Pets was established in 2006 and provides a comfortable atmosphere for beloved pets. We are a 2-doctor, full-service clinic and primarily see dogs and cats, however, we will treat reptiles, birds, and exotics on occasion. At Doctors Office for Pets, our steady workflow, yet easy-going environment encourages team collaboration and continued development. Our talented staff embraces a positive hospital culture where each member of the team feels valued, and everyone understands the importance each role plays in the success of our practice. We are well-equipped and provide a full range of services, from routine medical care to surgery, laser therapy, behavioral consultations, and more.