Senior Engagement Manager

Senior Engagement Manager

Reston, Virginia, United States

Seekr is seeking an experienced and mission-driven Senior Engagement Manager to lead and manage all customer facing activities as part of the delivery of Seekr Agentic AI software applications and services. A successful candidate is a highly skilled engagement manager with experience in enterprise software and professional services. This role is distinguished from a Project Manager in that the candidate brings a combination of technical skills in software application development, AI/ML, predictive analytics and/or data integration along with traditional project management capabilities. Domain experience in any of the following industries is also highly valued: government/military, supply chain, cybersecurity, intelligence. This is a critical leadership role that requires someone who can operate with minimal oversight, build customer relationships, support technical delivery of software applications, and serve as the trusted liaison between Seekr and our U.S. Government customers.

Duties and Responsibilities

Customer Engagement Management

• Craft compelling use cases that drive business value and translate use cases into requirements and specifications.
• Lead a multi-disciplinary engagement team to perform implementation activities in collaboration with other Seekr team members from Application Development, Data Integration, Data Science, Products, and DevOps.
• Prepare and brief executive customer stakeholders on future use case roadmap and implementation plans aligned to Seekr solutions.
• Dive into technical details and lead activities to ensure successful delivery to our customers (e.g., functional scoping, application and data integration quality assurance, conduct training sessions, issue debugging and resolution).
• Develop polished deliverables and other documentation to enable customer success. Deliverables may include monthly or quarterly status reports, application specification documents, data source summary reports, customer stakeholder interview summaries, final reports, financial reports, GUI design documents, functional specification documents, use-case summaries, user persona descriptions.
• Lead Sprint reviews with customers and Seekr team members.
• Effectively and proactively communicate with customers and build a trusted advisor relationship.
• Track, anticipate and address data, development, deployment, or scaling challenges before they become risks.

Seekr Engagement Coordination

• Support scoping of customer applications to include delivery team members, applicable roles, projected timelines, and infrastructure sizing.
• Track, anticipate and address Seekr-internal challenges before they become risks.
• Effectively and proactively communicate with internal teams and build a trusted advisor relationship.
• Conduct regular SCRUM meetings to review progress made on project objectives with internal team members.

Qualifications and Skills Required

• Minimum of 8-10 years of professional experience in a related technology or consulting field.
• In-depth working knowledge of Government / Military program management.
• Bachelor's degree in technical field including Business, Computer Science, Mathematics, Data Science or a related discipline.
• Experience in using Jira, Atlassian, Slack, and other prominent software development tools.
• Demonstrated ability to navigate between the business and technical domains of a software implementation project, providing leadership in both.
• Experience in presentation and communication with senior executive stakeholders, specifically around consultative selling and positioning.
• Excellent presentation, written, communication and interpersonal skills.
• Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities in a fast-paced environment.

Qualifications and Skills Desired

• Active DoD Security Clearance at the Top-Secret level; greater consideration with eligibility for TS/SCI.
• Master's or Advanced degree in technical field including Business, Computer Science, Mathematics, Data Science or a related discipline.
• Experience supporting a small business or startup environment
• PMP certification (actively held or previously achieved)

About the Company:

Seekr is a leader in explainable and trustworthy artificial intelligence designed to power mission-critical decisions in enterprises, government, and regulated industries. SeekrFlow™, our end-to-end AI platform, provides secure, auditable AI solutions tailored to sectors where transparency, accuracy, and compliance are paramount. Available across cloud, on-premises, and edge environments, SeekrFlow reduces bias, strengthens data integrity, and simplifies model oversight so organizations can rely on trusted AI decisions in high-stakes settings that impact society's most sensitive and vital systems. Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom, and critical infrastructure leaders to enable AI solutions that drive real-world results with unmatched transparency and control. We are a team of strategic thinkers and problem-solvers tackling the toughest challenges facing critical infrastructure and global enterprises through best-in-class AI models and customer deployment. Our team operates with unwavering commitment to our core values and mission:

• We are driven by outcomes—our customers' success is what we strive for every day.
• We believe trust is earned, which is why we build explainability and transparency into the entire AI lifecycle.
• We take our responsibility to deliver secure AI seriously.
• We believe innovation drives progress—we are building the technologies that power the systems our society depends on.

Company Benefits:

• Meaningful Mission & Impact - Work with a deeply talented, collaborative team solving some of the toughest AI challenges that matter.
• Equity Ownership – RSUs that let you share directly in Seekr's long‑term success and growth.
• Time Off That Respects Real Life – Unlimited PTO plus 14 paid company holidays to truly recharge.
• Work Your Way – A flexible hybrid work environment with offices in Reston, VA and Austin, TX.
• Competitive Total Rewards – A role‑appropriate compensation structure that supports long‑term growth, including base salary, bonuses, or commission plans depending on role.
• 401(k) with Company Match – Build your future with a retirement plan that includes employer matching.
• Comprehensive Health & Wellness – Medical, dental, vision, and life insurance coverage starting day one—for you and your family.
• Parental Leave – Paid parental leave to support employees as they welcome a new child through birth, adoption, or foster placement.

Important Notice: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Seekr is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.