Customer Care Team
$20 - $25 per hourThe Hangout
Job Title: Customer Care Team Location: Hangout-MB restaurant
Position Type: Part-Time or Full-Time (Seasonal) Pay Rate: $20-$25 per hour Shift: Primarily Evening/Night Shifts About the Role: We're searching for energetic, guest-obsessed Customer Care Team to join our beachfront team. In this role, you'll be the face of our restaurant-greeting, engaging, and creating exceptional experiences for every guest who walks through our doors. If you live and breathe hospitality, thrive in fast-paced environments, and know how to turn moments into memories, we want to meet you. What You'll Do:
Position Type: Part-Time or Full-Time (Seasonal) Pay Rate: $20-$25 per hour Shift: Primarily Evening/Night Shifts About the Role: We're searching for energetic, guest-obsessed Customer Care Team to join our beachfront team. In this role, you'll be the face of our restaurant-greeting, engaging, and creating exceptional experiences for every guest who walks through our doors. If you live and breathe hospitality, thrive in fast-paced environments, and know how to turn moments into memories, we want to meet you. What You'll Do:
- Welcome and engage guests with warmth, enthusiasm, and a smile
- Act as a floor ambassador-helping guests with seating, navigating wait times, and resolving issues quickly and professionally
- Support the host, server, and management teams to ensure smooth flow during peak hours
- Be proactive in anticipating guest needs and offering personalized service
- Keep high-energy vibes and a clean, guest-ready environment at all times
- Assist with line control, special requests, and large party coordination
- Promote the brand and overall experience in every interaction
- Passion for hospitality and delivering unforgettable guest experiences
- Excellent communication and people skills
- Ability to stay calm and upbeat under pressure
- Team-oriented mindset and positive attitude
- Reliable, flexible, and available to work night shifts and weekends
- Previous hospitality or guest service experience is a plus
- Must be 18+ and authorized to work in the U.S.
Vacancy posted 4 days ago
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