Medical Receptionist

Medical Receptionist

Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator.

Age/Patient Populations Served: Pediatric (0 - 19 yrs) Adult (19 64 yrs) Geriatric (65 yrs & older) Nonage Specific Task (N/A) - Population Bariatric Patients: BMI greater than 40, or greater than 35 with weight-related comorbidities Patient with exceptional communication needs Patient with developmental delays Patient at the end of life Patient under isolation precautions All Populations

Essential Duties and Responsibilities:

• Responsible for all front Desk Functions in a Primary Care setting
• Schedule Appointments
• Schedule specialty and ancillary appointments
• Answer Phones
• Complete Managed Care Referrals
• Obtain Pre-Certs when needed
• Responsible for patient registration data entry
• Verify Insurance
• Daily Batching of encounter forms
• Log referrals in the tracking system
• Follow up for reports from specialists
• Arrange transportation when needed for patients
• Assist patients when needed
• Review the patient's charts and encounter forms for completion
• File reports, file charts
• Perform other duties as assigned

PHMC Compliance Responsibilities:

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
• Comply with the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards.
• Adhere to all PHMC Policies and Procedures.
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

Job Requirements:

• Knowledge of billing procedures and Insurance verification
• Data Entry
• Knowledge of medical terminology
• Familiar with Managed Care Plans and Referral Process
• Extensive Organization Skills
• Must have a pleasant manner.
• Ability to manage and complete work assigned by several staff members
• Must be flexible

Experience:

• At least one (1) year of experience in a medical office environment is required.

Education:

• High School Diploma or GED equivalent

Physical Demands:

Position requires standing 2/3 of the time, walking 2/3 of the time, sitting under 1/3 of the time, use of hands to finger, handle, or feel 2/3 of the time, reaching with hands and arms, under 1/3 of the time, stooping, kneeling, crouching, or crawling under 1/3 of the time, talking or hearing over 2/3 of the time. The position requires lifting to 10 lbs. up to 1/3 of the time.

Work Environment:

Moderate noise (examples: business office with computers and printers, light traffic). Exposure to blood-borne pathogens requires the use of personal protective equipment.

PHMC is an E-Verify and Equal Opportunity Employer