Loss Prevention Officer (Part Time)

Job Title: Loss Prevention OfficerDiscover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Omni Houston features the finest in Houston accommodations with sensational views of Downtown Houston and the beautiful resort-style pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all the excitement that Houston has to offer.The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, the Omni Houston Hotel may be your perfect match.Position Overview:The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, enforces the policies and procedures of the hotel, and records in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Loss Prevention Manager.Key Responsibilities:Performs Safety/Loss Prevention patrols of the hotel as follows:All restaurantsAll public areasBanquet and conference levelAll guest floorsExecutive officesService areas (heart of the house areas)Parking garagesHotel exteriorsVisits all locations requiring special attention as frequently as requiredResponds immediately to emergency incidents and security requests; controls the situation until proper authorities arriveEnsures maximum guest, associates, and hotel safety and security at all timesIs courteous, tactful, and helpful, but firm in enforcing hotel policies and proceduresReports in writing on pertinent activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established proceduresPerforms duties as assigned by supervisor, and responds to directions from any Executive Committee member or ManagerInspects Associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel. Collects all package passes and inspects parcels taken from the hotelMonitors Closed Circuit Television and alarm systems and monitors the Security of the receiving areaConfiscates all unauthorized items, etc., and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director and the appropriate department headControls entry into the "Heart of the House" and escorts deliveries to guest rooms.Controls the hotel key systemAdministers the shipping and receiving of packages and parcels for the hotel and guests.Administers the hotel's Lost and Found programControls, distributes, and maintains hand-held radiosPerforms all necessary administrative requirements of the Loss Prevention Department This includes writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board informationSafeguards the hotel from intruders/trespassers and others not conducting legitimate business within the premisesComplete other tasks as assigned by management.Qualifications:Previous security experience preferredMust be able to stand/walk for up to 8 hours per shiftMust be detail orientedMust have superior customer service skillsMust be able to use Microsoft office, email, and be computer proficientAble to work overnight nights, PM shifts, weekends, and holidaysMust become TABC, CPR and basic first-aid certifiedMust be able to work a flexible schedule including day, evening, weekends and holidaysOmni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: Bretton Woods Ski Area