Learning Experience Manager
$97k - $145kTaskUs San Antonio
- # Learning Experience ManagerApplylocations: Chandler, Arizona, USAtime type: Full timeposted on: Posted Todayjob requisition id: R\_2608\_10153**About TaskUs:**TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. **What We Offer:**At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. **Salary Range:**$97,000.00 - $145,000.00 per year.**Pay Transparency Statement:**The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. **Benefits:**We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. **Application Window:**This position is expected to remain open until . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.**Job Description:****What does a Learning Experience Manager really do?**Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. The **Learning Experience Manager** will also be responsible for coordinating, organizing, and implementing all of our training programs and ensuring the success of our and our client’s new hire training and onboarding programs. They will work closely with our Learning Experience Leaders, managing a team of up to 8 Learning Experience Leaders as their direct reports, and other site managers daily to ensure the quality of all programs and to execute and deliver world-class training for all of our teammates and future leaders.**Responsibilities include but are not limited to:*** Maintain a training Schedule for respective assigned sites and/or GEOs: this is to be worked on daily to ensure transparency with other departments.* Update all spreadsheets for rosters for assigned sites and/or GEOs: this is to be worked on daily, as employees are added or deleted.* Create seats for new learning experience staff: this includes updated job descriptions, duties, and pay ranges.* Interview for new learning experience staff: this should include interview questions regarding skillset and culture.* Onboard learning experience staff: complete overview of TaskUs culture and job expectations.* Set job expectations with learning experience staff: this includes all policies and procedures for training staff.* Grade learning experience staff on training skill sets: this is where the KPIs are assessed and measured.* Develop learning experience staff and Leadership with education and certifications: in the area of continued education, trainers are expected to complete required certifications.* Observe learning experience staff during training classes: to maintain excellence in their performance, observations and evaluations will be conducted on a regular basis.* Provide effective coaching and feedback for the development of learning experience staff.* Provide KPIs and standards for each quarter for learning experience staff: this will include quarterly performance evaluations and goal setting.* Provide tools/resources to assist in excellent training material creation: give access to all resources to maintain job function.* Document information on each learning experience staff member: maintain electronic records for each learning experience leader.* Receive and analyze training evaluation forms for each class: identify trends and patterns to help improve the training department, reduce speed to proficiency targets and give high-quality feedback to clients to drive continuous improvement.* Create and maintain training methodologies for the learning experience department: find innovative ways to enhance the training experience.* Develop training courses to further educate current employees: to further educate our employees for their own respective growth and development.* Maintain strong communication with Recruiting and Operations: co-create a strong cycle from pipeline to production, closed-loop feedback cycles on trainees’ performance to improve candidate profile.* Ensure the accountability of the positions to which responsibilities have been delegated in the safety and health management system.* Define and allocate the financial and technical resources and personnel necessary for the design, implementation, review, evaluation and improvement of prevention and control measures so that those responsible for occupational health and safety in the company can satisfactorily perform their duties.* Ensure the training of workers in the aspects of occupational health and safety, within the working day.* Continuously improve training programs and other learning opportunities across the organization.* Other duties as required.**Qualifications and Requirements*** High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences.* Five years of previous training experience.* Two years of previous management experience, preferably in the training or learning development space.* Two years of previous BPO experience, preferably.* Two years of previous technical support experience and/or emergency coordination, emergency response, or crisis management experience.* Strong written and verbal communication skills.* Strong coaching and mentoring skills.* **Travel required, up to 25% of the time.*** Strong will to learn and adapt to quick change.* Proficient in Microsoft Office and Google Suite applications required,* Strong, confident, and effective verbal and written communication skills are required.* Strong interpersonal, conflict management, and mentoring skills* Ability to work on a flexible schedule including weekends, holidays, evenings, and long hours.* High energy, enthusiastic, motivational training style* Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills are required.**Salary Range:*** 65,000 - 80,000 USD Annually.**Pay Transparency Statement:** The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. **Benefits:** We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. **How We Partner To Protect You:** TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. **DEI:**In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to *opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.* **EEO:**TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL here to learn more about our #RidiculouslyGood Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.
- J-18808-Ljbffr TaskUs
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Learning Experience Manager in Chandler, AZ vacancy
- TaskUs is seeking a Learning Experience Manager to design, expand, and oversee training and development programs across sites. You will lead a team of up to eight Learning Experience Leaders and collaborate with site managers to deliver world-class onboarding and ongoing...Suggested
- ...Employee Assistance Program (EAP) Job Summary: The Learning & Development Manager at LUV Car Wash is a skilled instructional designer,... ...needs into structured, measurable learning experiences. This position actively searches, creatively designs, implements...SuggestedWork at officeRelocationShift work
LUV Car Wash
Gilbert, AZ1 day ago - ...solutions, including HR/HCM technology, managed services, and global business process outsourcing... ...more by visiting Position Summary The Learning Manager serves as a Department Leader... ...on the LMS navigation, set‑up and experience. The Manager leads and develops a team of...SuggestedContract workTemporary workCasual workWork at officeRemote workFlexible hours
$71k - $87k
...business leaders. This role requires expertise in designing and executing sourcing strategies and delivering a standout candidate experience aligned with the company's values. The ideal candidate will have 2+ years of recruiting experience, knowledge of employment laws,...Suggested$72.35k - $103.4k
...refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and... ...with business leaders to identify corporate learning needs and takes full ownership of the...SuggestedLocal areaRemote workFlexible hoursShift work$17.75 - $24.38 per hour
JCPenney in Chandler, AZ is looking for an Assistant Store Manager to support the Store Manager in delivering exceptional customer experiences. This role requires strong leadership skills, flexibility, and a track record of exceeding sales goals. You will oversee store...Hourly pay- Vensure Employer Solutions in Chandler, Arizona, is seeking a Learning Manager to lead the Learning and Development department. You will... ...objectives. The ideal candidate will have over 5 years of LMS experience and proven project management skills. The role requires on-...
$68k - $90k
...Health Pharmacy LLC, located in Chandler, Arizona, is seeking a Learning Manager to oversee the Learning Management System (LMS) and lead a... ...will have a Bachelor's degree and 5+ years of relevant experience in learning operations. This position requires strong project...$89k - $134k
...Learning And Development Manager As a part of Johnson Controls' Data Center Solutions business unit, Silent-Aire is on the forefront in the creation... ...with learning and performance support trends and have experience weaving those trends into your team? Are you able to set...Shift workJohnson Controls
Gilbert, AZ4 days ago- ...thinking company? As a leading property manager of single-family rental homes nationwide... ...great pride in creating an enjoyable living experience for our residents - and an empowering,... ...be part of something meaningful.Want to learn more? Text “ProgressJobs” to 25000 to...Full time
$60k
...Essential Purpose Reporting to the Fitness Manager, the EōS Personal Training Manager (PTM)... ...and improve the EōS personal training experience to drive revenue growth and client... ...Personal education growth options with Sophia Learning. * Based on eligibility of tenure and...Daily paidFull timePart timeEŌS Fitness
Chandler, AZ3 days ago$115.6k - $160k
**This role will be located in Tempe, Arizona.The Sr. Learning Manager (LM) is an active member of the Relay Operations Center (ROC) Leadership... ...including safety, quality, productivity and customer experience. The Learning Manager oversees the day to day operations of...ApprenticeshipFlexible hours$89k - $134k
.... In this role, you will lead a team of learning professionals to support the global workforce... ...for on‑shift trainers and area leads. Manage team members through performance... ...Qualifications Very strong leadership skills with experience in technical and skills‑based learning....Shift work$18.5 - $20.5 per hour
...Member Experience Manager Chandler, AZ: Gilbert Rd EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but... ...are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose...Hourly payDaily paidFull timePart timeWork at officeEŌS Fitness
Chandler, AZ5 days ago$18.5 - $20.5 per hour
...Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, and Fight Hard... ...team that delivers exceptional customer experience and hits business objectives. Core... ...satisfaction. Collaborates with gym department managers to review and respond to member surveys...Hourly payDaily paidFull timePart timeWork at officeEŌS Fitness
Gilbert, AZ4 days ago- ...· Drive ancillary revenue through pickleball programming and experience. · Act as an ambassador for the club, fostering relationships... ...Bachelor's degree in business administration, marketing, sports management, or a related field. • 2-4 years of experience in sales or...
Center Court Pickleball Club - Gilbert
Gilbert, AZmore than 2 months ago $89k - $134k
...training and development to oversee a team of learning professionals. This role is critical to... .... You will be responsible for managing performance evaluations, implementing training... ...to $134,000 based on qualifications and experience. #J-18808-Ljbffr YDU JC Air Cond & Ref...- Jacksons Car Wash in Gilbert, AZ is seeking a Manager in-Training to lead a team, deliver exceptional customer experiences, and manage daily operations. You will be trained in our systems and philosophy and advance into a management position as openings arise. We offer...Weekly pay
- ...facilitation skills, a CPhT certification, and over 2 years of experience in compounding operations. Key responsibilities include... ...will collaborate closely with various teams to ensure a strong learning culture and compliance with regulations. #J-18808-Ljbffr Femtech...
- ...of training in the Compounding Lab. This role supports the Learning Manager and collaborates with various teams to maintain compliance and... ...or GED, active CPhT certification, and at least 2 years of experience in compounding operations. Candidates will need strong facilitation...
- ...training, maintaining compliance, and collaborating with various teams to enhance the learning culture within the organization. The ideal candidate will have 2+ years of experience in compounding, a strong CPhT certification, and excellent communication skills. Join us...
- Percepta LLC is looking for a Learning & Development Manager based in Tempe, AZ. In this role, you will manage a team focused on coaching and motivating... ...operations of training and enhance the overall customer experience through effective team development. Ideal candidates have...
- Progress Residential is seeking a Learning Program Manager to assess business learning needs, design and deliver targeted programs for professional... ...leadership development, and continuously enhance learning experiences. The role reports to the Manager of Learning & Development...
- ...guidance, support, and solutions aligned with business needs.Advise managers and employees on the interpretation and application of company... ..., or related field is required2+ years of direct experience in Human Resources, and Staffing/RecruitingStrong work ethic and...Full timeWork at office
- LUV Car Wash is seeking a Learning & Development Manager to design, build, and manage programs that develop our people at every stage of their... ...organizational needs into structured, measurable learning experiences, and execute effective methods to educate, uplift...
- ...based in Chandler, Arizona, is looking for a detail-oriented Resolutions Analyst to manage customer inquiries and collaborate across departments. Ideal candidates will have experience in customer service and strong communication skills. The role includes responsibilities...
- ...executive recruitment outcomes and ensure a best‑in‑class candidate experience.Key Responsibilities End-to-End Executive RecruitingOversee... ...selection, negotiation, performance evaluation, and cost management.Ensure external partners deliver consistent quality, diverse slates...Remote workFlexible hours
- ...Min Diploma of Law, Psychology, or Hotel Management Min 2 years of experience in the same position Expert in Administration Good Communication Customer Oriented Seniority level Entry level Employment type Full-time Job function Human Resources Industries Hospitality #J...Full time
Santika Indonesia Hotels & Resorts
Chandler, AZ1 day ago - ...seeking a Labor & Delivery Registered Nurse (L&D RN) in Queen Creek, Arizona. The ideal candidate has 1-2 years of Labor & Delivery experience and strong postpartum skills. This night shift position requires flexibility to work rotating weekends. Compelling reasons to...Night shift
- ...Description Position Summary: Responsible for overseeing workforce management, HR and facility operations, regulatory compliance, and... ...with an understanding of legal compliance. Previous experience using HRIS System as well as aptitude and personality testing...Full timeContract workFor contractorsWork at officeLocal areaMonday to FridayFlexible hoursShift workAfternoon shift
VirTra, Inc.
Chandler, AZa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Learning Experience Manager. Be the first to apply!
Related searches
- sales training and development manager Chandler, AZ
- training & development manager Chandler, AZ
- training supervisor Chandler, AZ
- learning manager Chandler, AZ
- training manager Chandler, AZ
- corporate training manager Chandler, AZ
- learning and development manager Chandler, AZ
- senior training manager
- technical training manager
- human resources training manager