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Assistant Manager of Operations

HSH Group / The Peninsula Hong Kong

Carmel, IN

Working alongside the amazing team at The Quail, we are seeking an Assistant Manager of Operations to support our Rooms Department. Work for a highly prestigious hotel located in sunny Carmel Valley, California. Learn and grow within a strong hospitality operation. Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services, Key Accountabilities Responsible for the overall supervision of the Lodge Operations including Front office and Housekeeping Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels Maintains consistent quality of service to ensure the satisfaction of every guest General Requirements You possess a bachelor’s degree in Hospitality or combination of education, training, and experience You're able to work flexible hours when needed that include nights/weekend/holidays You have prior experience in hospitality Must be passionate about service and teamwork #J-18808-Ljbffr HSH Group / The Peninsula Hong Kong

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Vacancy posted 2 days ago
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