Administrative Services Technician, Senior (Department Promotional)

Administrative Services Technician, Senior

The City of Oxnard's Fire Department is seeking an Administrative Services Technician, Senior with strong technical and customer service skills to be part of the team. The ideal candidate will have excellent communication skills and be able to understand, read, and properly interpret applicable laws, policies, rules, and regulations related to the assignment.

WHAT YOU'LL DO:

• Open and close the Fire Administration front office according to scheduled business hours
• Provide front desk administrative office support and customer service for community guests and City of Oxnard personnel
• Monitor Department email and answer, refer. transfer incoming phone calls on the Department's main phone line
• Provide administrative support to chief officers, command staff, divisional managers/supervisors and other Fire Department team members
• Provide overall program support including providing information to program staff, assisting and/or overseeing special projects and create and maintain physical and electronic documents, files, manuals, and databases
• Perform financial transaction processing, including but not limited to receiving and processing fees, fines, or other money, and processing invoices and payments
• Conduct surveys, perform research, and compile data to prepare reports, manuals, and publications
• Create, sort, and maintain digital and paper files; create and maintain records management systems
• Coordinate Ride Along, Station Tour, and Presentation requests
• Monitor, process, and distribute inbound/outbound internal and external mail
• Carry out the duties of and provide back-up support for other Fire Department administrative team members
• Process applications and/or permits related to assignment
• Coordinate events and associated logistics
• Pick up orders and supplies from local vendors
• Submit IT and Facilities tickets
• Monitor department's office supply ordering and maintain/organize office supplies in the Administration office
• Monitor department website and intranet for accuracy and needed updates
• Other duties as assigned

DISTINGUISHING CHARACTERISTICS:

This classification is distinguished from the Administrative Services Technician in that it performs more advanced processing of transactions and performs basic research, verification and reconciliation of accounts, data and/or other information related to assignment area.

SUPERVISION EXERCISED / SUPERVISION RECEIVED:

Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines.

WORK SCHEDULE: The normal work week is 9/80: Monday through Thursday, 8:00 am to 6:00 pm, and alternating Fridays, 8:00 am-5:00pm. Depending on the work assignment staff may be assigned to a shift that is outside the standard work hours. In addition, this position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs.

MINIMUM QUALIFICATIONS:

The following are the minimum qualifications necessary for entry into the classification:

EDUCATION:

• High School Diploma or GED

EXPERIENCE :

• Two (2) years of related experience

LICENS/CERTIFICATIONS:

• Valid California Class C Driver's License with a satisfactory driving record may be required

OTHER REQUIREMENTS:

• Must be able to effectively communicate in English, both orally and in writing
• Must be a current City of Oxnard Fire Department employee