Senior Key Account Manager, Co-Pack

Position Description Reporting to the Director, Co-Pack Sales, the Sr Key Account Manager, Co-Pack will be accountable for the ongoing growth and development of partnerships with an existing portfolio of customers and for finding and introducing new customers into the Refresco network. Essential Functions Account Management Work as part of a highly motivated dynamic sales team to drive the sales initiatives of the organization. Serve as primary customer contact for technical and business issues related to assigned or potential customers. New Business Continuously identify customers whose brands we can manufacture today and that are a strategic fit on a capacity basis. Develop a hit list of potential customers that meet those needs and create a customer profile that captures critical data for the co-pack sales team. Project Management Interface with all appropriate internal functions to work through the onboarding process for new customers or new items for existing customers. Validate the ongoing execution of supply chain processes by coordinating with external customers and the internal supply chain team. Ensure proper strategies for raw material and finished goods planning and inventories. Information Provision Provide forecasting validation for internal requirements and collaborative feedback to customers as required. Provide ongoing analysis regarding customer performance versus prior year, plan and current forecast where applicable. Work with the co-pack sales team in the preparation of monthly, quarterly and annual sales projections and assist in the formation of the annual sales budget. Review key performance indicators and provide feedback or corrective action recommendations as required. Functional Job Duties Establish, develop and maintain business relationships with current and prospective customers. Research sources for developing prospective customers and gather critical information to determine their potential. Take an active role in understanding key requirements and legal terminology for the development of customer supply agreements. Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics and technical services as required. Expedite the resolution of customer problems working cooperatively with internal and external team members. Help develop a competitive landscape summary that identifies advantages and gaps to aid in increasing sales. Analyze historical and current shipment data and develop strategies to improve business planning. Identify market trends within the total category to remain current with developments. Develop and maintain positive relationships with customers to gain trust and understanding. Take a lead role in the budgeting and forecasting processes, including variance analysis. Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities and potential for new products or sales opportunities. Required Skills Outstanding sales and negotiation skills. Excellent problem‑solving ability and results orientation. Ability to work independently and within a team environment with excellent communication skills. Excellent organizational, time and project management skills. Curiosity – ability to analyze and understand financial information around costing, operations, P&L modeling and forecasting. Ability to travel for onsite customer and team meetings; travel will average 25%–40% of the time, and may exceed 50% at times. Role initially based out of Tampa, FL, but may be remote. Competencies Preparation & Planning Consulting Listening & Collaborating Presenting Negotiating Closing & Contract Development Partnership Development Proficiency Level BS or BA degree in business, sales management or related discipline. Ideally possess a minimum of 8 years progressive sales experience working with a CPG company. Strong awareness and applicable understanding of supply chain and manufacturing operations. Education and Experience University Degree/Diploma in Business Management or related discipline required. Minimum of two years account management experience, preferably in the CPG industry with a major grocery retailer. Working Conditions Physical – continuous sitting for prolonged periods, as the job is administrative in nature. Visual/Sensory – this position requires attention to detail. Work environment – fast‑paced, requiring ability to remain focused under pressure. Mental Stress – pronounced pressure from deadlines, project management, accuracy or similar demands. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Compensation and Benefits Pay Range: $135,000 – $155,000, plus eligibility for performance-based bonuses based on company objectives. Status: Exempt Medical/Dental/Vision Insurance Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance Legal Benefits 401(k) Savings Plan with Company Match 12 Paid Holidays Vacation days and paid sick time Well‑being Benefit Discount and Total Reward Programs Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, veteran status, or any other classification protected by federal, state, or local law. #J-18808-Ljbffr Refresco Benelux