Warehouse Lead

Job Description

Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

As a Warehouse Lead You Will...

The Warehouse Lead Associate coordinates activities of and provides coaching and guidance to workers in the warehouse team.  The Warehouse Lead Associate works alongside and with the team, stepping in as needed to ensure maximum productivity. The Warehouse Lead Associate receives direction from Warehouse Supervisor and / or Manager and carries out instructions based on given directive.  The Lead is responsible for following and enforcing all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies, in cooperation with the supervisor. The Lead is required to be certified in operating all material handling equipment as needed by location.   

Essential Functions 

• Data Entry for all Inventory and Produce invoices
• Singular point of contact for all communication with the Procurement team
• Responsible for all EOD communication with finance team, including scanning EOD receipts
• Responsible for coordinating door availability for inbound and outbound drivers

• Ensure that the daily workload is equally distributed based priority and ability 
• Keep the place organized and clean at all times. 
• Respectfully communicate with all co-workers. Ensure effective employee relations. 
• Provide employee instructions to provide advice on how to properly perform their task (i.e. ensures the proper stocking of all production materials needed for the production line on a daily basis). 
• Respectfully support and follow direction from all managers and supervisors and complete tasks with minimum supervision. 
• Work to continuously improve in all areas. Ensure all actions better the business of HelloFresh and do not break any company policies. 
• Coach all employees to follow HelloFresh policies and procedures 
• Train new employees on standard operating procedures (safety, GMP AND SQF policies/procedures, PPE / hygiene policies) 
• Performs duties of workers supervised, as needed 
• Reports defective equipment or questionable conditions to the Warehouse Supervisor and/or Manager. 
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. 
• Occasionally required to communicate with other departments such as Quality or Production in order to collaborate and solve problems 
• Update data in the computer system; must be able to use a computer and type/data entry using computer programs (Microsoft Office, Google Sheets) 

Competencies 

• Strong organizational skills
• Excellent written communication
• Ability to perform basic math problems at a high level with quickness and accuracy.
• Ability to prioritize and communicate a plan
• Leadership and fostering team cooperation for a large group of employees 
• Results Driven and detail oriented 
• Time Management: maintaining momentum and keeping employees on task to meet goals and deadlines 
• Basic mathematics 
• Basic computer skills primarily utilizing Microsoft Office and Google Sheets 
• Communications: expresses ideas and thoughts clearly and with tact and diplomacy. 

Supervisory Responsibility 

This position provides guidance to employees by coordinating work and resolving problems. The Warehouse lead’s performance is evaluated by their leadership of the warehouse employees, productivity and prioritization of their designated team, quality/quantity of information reported each shift, and ability to guide employee performance on the team. 

Work Environment 

While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10 - 40 Degrees). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. 

Physical Demands 

While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation. The employee must regularly lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and peripheral vision. 

Position Type/Expected Hours of Work 

This is a full-time position. Days and hours of work are varied according to shift. There are occasions where overtime is required based upon operational needs. The Warehouse Lead is expected to work the hours it takes to finish assignments each day. 

Travel 

No travel is expected for this position. 

Required Education And Experience 

• High school diploma or GED or equivalent 
• One year of related experience is preferred. 
• Expected to successfully obtain certification as a power material handling equipment operator 

Additional Eligibility Qualifications 

• Must be at least 18 years old. 
• Must be able to read, write and speak English. 
• Must be willing and able to work the entire schedule as we cannot accommodate partial shifts or early/late arrivals. 
• Must be able to count and have basic math skills (addition, subtraction, multiplication, division and fractions). 
• Must be able to have basic computer skills (data entry, Microsoft Office, Google Sheets)

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: View email address on ziprecruiter.com
• APAC: View email address on ziprecruiter.com
• United States: View email address on ziprecruiter.com
• Canada: View email address on ziprecruiter.com