Manager Pharmacy & Retail Ops Projects

Job Summary:

As Manager, Pharmacy Administration & Services, you will lead the day-to-day operations and execution of pharmacy programs and initiatives within the organization. Reporting to senior leadership, you will manage key pharmacy areas such as third-party billing, pharmacy credentialing, Medicare compliance, pharmacy services (immunizations, adherence, MTM, testing), and/or core pharmacy enablement. You will focus on driving operational efficiency, ensuring regulatory compliance, and supporting the delivery of high-quality patient care through effective program management and team leadership.

Job Responsibilities:

• Manages medium to large size projects under limited direction.

• Establishes and monitors project requirements, priorities, and deadlines. Provides ongoing

• management of project from inception to completion.

• Manages a project team that is responsible for management of multiple project plans.

• Ensures quality and timeliness of project results. Ensures established budget is adhered to based upon project requirements. Identifies opportunities and correction of errors to ensure efficiency and mitigate exposure.

• Drives resolution of project conflicts. Consults and makes recommendations to senior

• management.

• Manages teams who are responsible for multiple projects from inception to completion.

• Manages activities of assigned project team.

• Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an

• understanding of risks, issues and activities. Responsible for effective rollout of future related system enhancements and processes, procedures associated with same.

• Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens

Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s degree and at least 2 years of Retail and/or Pharmacy Management, project management and/or business process experience OR a High School Diploma/GED and at least 5 years of Retail and/or Pharmacy Management , project management and/or business process experience.

• Experience working on cross-functional teams and indirectly managing teams across business units.

• Experience establishing & maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers.

• Experience resolving conflicts within a team as issues arise.

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• At least 1 year of direct leadership, indirect leadership and/or cross functional team leadership.

• Willing to travel up to 25% of the time for business purposes (within state and out of state)

Preferred Qualifications

• Pharmacy degree (B.S. or PharmD).

• Bachelor’s or Master’s degree in Healthcare Administration, Business, or related field.

• Experience leading small teams or project groups in pharmacy or healthcare settings.

• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and data analytics tools.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $100000 - $175000 / Salaried