Senior Technical Program Manager

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our NYC office. About the Role TaskRabbit is seeking an experienced Senior Technical Program Manager (TPM) to lead cross-functional planning and execution for major initiatives within our General Marketplace (GM). In this role, you’ll drive the delivery of high-impact programs that directly support our core company objectives. You’ll work closely with Product, Engineering, Design, and Data partners to align roadmaps, proactively manage dependencies, and ensure timely and high-quality delivery across a wide portfolio of initiatives. What You'll Work On: Program Leadership: Own the end-to-end program delivery for multiple company objectives related to Taskrabbit’s client facing marketplace Cross-Functional Planning: Build and maintain quarterly project plans across Product and Engineering, accounting for feature readiness, dependencies, and release strategies. Delivery Management: Track execution progress across 15+ initiatives, drive accountability through delivery reviews, and maintain clarity on critical path items. Dependency Management: Identify and manage inter-team and inter-org dependencies across teams working on matching, personalization, pricing, platform capabilities, and general marketplace experience enhancements. Stakeholder Communication: Provide regular status updates, surface risks and mitigation plans early, and synthesize tradeoffs for senior and executive audiences. Continuous Improvement: Help refine processes for quarterly + annual roadmap planning, investment tracking, and KPI delivery across a fast-moving team. Collaborate with other TPM’s to align plans and releases across our partnerships business and technical platform teams Your Areas Of Expertise: 5+ years of program management experience in a technical product or engineering environment Proven experience managing complex, cross-functional programs in consumer marketplaces, e-commerce, or platforms with high transactional volume Strong understanding of product development processes, especially related to experimentation, feature rollout, and platform integrations Exceptional project management skills with experience in building roadmaps, managing risk, and running delivery cadences (Agile/Scrum/OKR-aligned) Comfort navigating ambiguity and driving clarity across multiple stakeholders and business units Excellent communication and executive presentation skills Experience using tools like Jira, Confluence, Github, and DataDog Bonus: experience with booking, pricing, personalization, or funnel optimization & growth features Why You’ll Love This Role: You’ll help scale key pillars of TaskRabbit’s core marketplace and lay the foundation for global growth You’ll influence outcomes tied to high-visibility, revenue-driving company objectives You’ll collaborate with a highly cross-functional team at the intersection of product innovation and operational impact Compensation & Benefits At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + annual bonus + benefits + perks. The base pay range for this position is $94,000 - $131,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.