Assistant Center Sales Manager, Upper East Side

Our Assistant Manager (ACSM) is responsible for leading our front‑of‑house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPIs and sales through guest acquisition, retention, retail product sales, and team development. This is a full‑time, hourly position. Responsibilities Helps with personnel management, which includes training, scheduling, and coaching associates Schedules shifts and helps facilitate weekly or monthly Strut or one‑on‑one meetings Reviews daily employee timesheets and submits for payroll processing Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction Administers check‑ins and check‑outs as required Processes guest payments, refunds, and appointment requests as required Organizes the Reservation Book based on Guest requests and Associate availability Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing to result in package sales Helps develop and implement the store marketing program Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis Helps oversee Center maintenance, including cleanliness, safety, and organization Onboards and trains all new Guest Service Associates Co‑Leads Strut sessions with Center Manager Responsible for weekly bank deposits and reconciliation of cash received Ensures all areas of the Center, including storage room and desk, are neat, clean, and organized Performs other duties as assigned Qualifications 2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply Knowledge of POS systems Knowledge of Computerized Scheduling Systems Excellent interpersonal and communication skills, including written communication Strong organizational skills with the ability to work in a fast‑paced environment Ability to operate machinery such as a copy or fax machine Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at a time Compensation & Benefits $19–$23 per hour (determined based on experience) + up to $6,000 in annual commission based on monthly sales targets + additional commission collected on wax passes sold Medical, Dental, and Vision insurance 401(k) Plan Life Insurance policy Paid parental leave 50% off retail products Complimentary waxing services at any of our centers EWC Growth participates in E‑Verify. All offers of employment are contingent upon the successful completion of the E‑Verify process. #J-18808-Ljbffr EWC Growth LLC.