Rooms Manager

$63k - $65k

BENCHMARK

About the Property Ideally situated just three blocks from the French Quarter, the Old No. 77 Hotel is a fine boutique hotel with a storied history and unique guest rooms. Home to a rotating art gallery, signature amenities, and Compère Lapin — one of New Orleans’ top Celebrity Chef restaurants by James Beard Award‑winning Chef Nina Compton — this property is your gateway to the cultural epicenter of New Orleans. Position Summary Responsible for overseeing all aspects of the Rooms division, including front office, housekeeping, guest services, and concierge. Ensure seamless guest experiences, optimize financial performance, maintain high service standards, and lead departmental teams to achieve operational excellence. Essential Functions Oversee the daily operations of front office, housekeeping, and guest services to ensure efficiency and guest satisfaction. Primary focus will be the front desk operations. Ensure smooth coordination between departments to enhance the overall guest experience. Conduct regular inspections of guest rooms and public areas to uphold cleanliness and quality standards. Monitor guest feedback and implement service improvements. Establish and enhance service standards that align with the hotel’s brand. Monitor room revenue, occupancy, and financial reports to identify areas for improvement. Collaborate with revenue management to optimize pricing strategies and room inventory. Recruit, train, and coach associates to maintain high performance and service standards. Requirements 5+ years of experience in hotel operations or a similar role. Strong leadership, communication, and problem‑solving skills. Extensive expertise in front office operations. Ability to work flexible hours, including weekends and holidays. Compensation Salary: $63,000 – $65,000. Actual compensation packages are based on individual factors such as skill set, years of experience, certifications, and location. Equal Opportunity Employer Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr BENCHMARK

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Vacancy posted 1 day ago

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