Training Specialist
The Dignify Solutions, LLC
Job Title
Experience with:
- Developing and delivering in person Instructor Led training for commercially available and proprietary software.
- Delivering customer training programs using adult learning principles to individuals and groups of users.
- Using Technical applications to support training development such as Camtasia, Articulate 360, Vyond, etc.
- Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes.
- Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web, etc.).
- Develop video and interactive recorded training to support technical processes.
- Coordinate multiple tasks, resources, and stakeholders effectively.
- Organize and manage time effectively to handle concurrent training initiatives and deadlines.
- Knowledge of: Customer service standards when interacting with internal and external Subject Matter Experts.
- Identification and troubleshooting of user-defined challenges and implementing appropriate solutions.
- Microsoft Office applications including Teams, Co-Pilot, OneNote, and SharePoint
Vacancy posted 3 days ago
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