Receptionist

Job Description

Job Description

We are looking for a dependable Receptionist to support daily operations at a well-organized testing center in Rapid City, South Dakota. This long-term contract position is ideal for someone who enjoys helping visitors, maintaining an organized front desk, and ensuring a smooth check-in experience for test takers. The role combines customer-facing support with light administrative tasks and routine monitoring of the testing environment. Success in this position requires strong attention to detail, comfort with web-based systems, and the ability to stay active throughout the workday.

**This site operates Monday–Saturday. Candidates must have schedule flexibility and be available to work any day within that timeframe, based on testing center needs.**

Responsibilities:

• Welcome candidates upon arrival and guide them through the check-in process in a courteous and efficient manner.

• Verify identification and confirm that each visitor meets entry requirements before testing begins.

• Inspect personal items and enforce testing center rules to ensure prohibited materials are not brought into the exam area.

• Monitor the testing room at regular intervals by walking through the site and observing candidate activity.

• Support web-based exam operations by assisting with basic navigation and responding to routine candidate questions.

• Complete light administrative duties such as data entry, document handling, scanning, and maintaining organized records.

• Communicate clearly with staff and visitors regarding procedures, scheduling, and general testing center expectations.

• Help maintain a secure, orderly, and distraction-free environment for all individuals using the facility.

• Previous experience in customer service, reception, office support, or a similar administrative role.
• Comfortable using computers, web-based applications, and standard office software such as Microsoft Word and Excel.
• Strong data entry, typing, and general clerical skills with close attention to accuracy.
• Ability to remain on your feet, move throughout the testing site frequently, and perform regular walk-throughs during the shift.
• Excellent communication skills and a detail-oriented approach when assisting a diverse group of visitors.
• Reliable organizational skills, including file management, email correspondence, and document scanning.
• Ability to follow procedures consistently while handling confidential information with discretion.