FT Deli Bakery Sales Manager (H)

Retail Operations JobFood Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.Primary Purpose: Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.Duties and Responsibilities:Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS AssociatesDaily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectationProvide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and CultureSupport the achievement of budgeted financial and operating resultsSmile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customersRole model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectationsControl store's expenses through proper ordering, care for supplies and equipmentUnderstand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS)Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintainedEnsure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other weekEnsure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelinesObserve and correct all unsafe conditions that could cause associate or customer accidentsEnsure compliance with local, state and federal regulationsRecord and report all associate and customer accidents in accordance with established Food Lion proceduresMonitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent lossesEnsure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilizedAdhere to all company guidelines, policies and standard practicesMaintain security standardsMaintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelinesSuccessfully complete Computer Based Training (CBT), Training Packet and Training Aid coursesMust be able to meet the physical requirements of the position, with or without reasonable accommodationAll other duties as assignedQualifications:A high school graduate or equivalent preferredAbility to lead and manage a teamStrong understanding of store operations and merchandising techniques preferredEffective communication, customer service, and selling skillsAbility and willingness to learn multiple tasks and technical requirements of the jobAbility to use technical information to solve problemsMust meet minimum age requirements to perform specific job functionMust be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditationPhysical Requirements:Ability to use computers and other communication systems required to perform job functionsAbility to push or pull up to 2000 pounds using a pallet jackBend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasionPull or push up to 75 lbs. on occasionStand 100% of the time with frequently walking short distancesBe able to handle a variety of substances associated with cleaning and packaging materials, and household cleanersPerform repetitive hand and arm motionsFrequent reaching and grasping at waist level: occasionally above shoulder or below waist levelMeet established volume activity standards for the positionTolerate working in extreme hot/cold temperatures for up to 20 minutes at a timeHave sufficient visual ability to checks, invoices and other written documentsFood Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.