Technician - TMS Therapy - Middletown, NY

Job description

Minimum Qualifications

• Health Care Clinical Professional experience preferred but not required
• Two or more years of related experience in a customer or patient-facing role

Experience

• Proficient in Microsoft Office with exposure to some data management software experience
• Experience addressing any patient’s medical conditions or symptoms, including basic life support certification
• Experience with operating a medical/mechanical device

Responsibilities

• Coordinate patient schedules for TMS treatment.
• Provide support during treatment to patients struggling with depression or anxiety.
• Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
• Administer psychiatric rating scales and help patients on completion of scales.
• Answer incoming calls to educate prospective and incoming patients regarding TMS treatment, collect payments, verify patient insurance.
• Schedule patients, coordinate new patient appointments and follow up visits.
• Administer TMS treatment based on specific Psychiatric Protocol (we provide all necessary training).
• Monitor all aspects of the patient experiences during patient care.
• Schedule and write patient notes in EMR system.
• Work with insurances on necessary prior authorization of treatment.

Job Requirements

• Strong communication skills
• Explain and administer procedures to patients
• Maintain a high degree of accuracy regarding all details
• Monitor a patient for medical symptoms
• Provide medical intervention in an emergency situation
• Contribute to a positive work environment
• Act courteously and with tact in dealing with patients, visitors and the public
• Maintain patient confidentiality
• Follow established treatment and office procedures
• Manage referral reporting and marketing programs
• Physically able to walk, stand, stoop, and bend
• Visual and auditory dexterity

Work Location

• Middletown, NY

Work Remotely

• No

Pay: From $20.00 per hour

Job Type: Full-time (1-2 Saturdays per month required)

Benefits

• Health insurance
• PTO
• 401k