IT Support Technician

Job Summary

Were looking for a reliable, hands-on IT technician to support our Houston office, shop locations, and job sites. This is an entry-level role for someone whos comfortable working with their hands, solving problems, and traveling between locations as needed.

Youll handle day-to-day IT issues, set up equipment, and act as support for senior IT staff. This is not a desk-only job youll be out in the field, in shops, and occasionally at job sites.

What Youll Do

Fix basic computer issues (desktops, laptops, printers, etc.)

Respond to IT tickets and help users with day-to-day problems

Travel between office and shop locations to provide support

Set up new computers, devices, and equipment

Help troubleshoot network and connectivity issues

Work in shop environments supporting workstations, tool controllers, and shop systems

Act as remote hands for senior IT or outside vendors

Help with employee setup (new hires, equipment, accounts)

Track and manage IT equipment inventory

Go to job sites in the Houston area when needed

What Were Looking For

Basic IT knowledge (Windows, hardware, Microsoft 365)

Dependable and able to get the job done

Comfortable working in shop/industrial environments

Able to follow direction and work through tickets

Good attitude and willingness to learn

Able to lift and move equipment when needed

Valid drivers license and able to travel locally

Nice to Have (Not Required)

1+ year of IT support experience

CompTIA A+ or similar certification

Experience working in a shop or field environment

Work Environment

Mix of office, shop floor, and job sites

Local travel required (Houston and surrounding areas)

Hands-on work not just sitting behind a desk

Why This Job

Good entry point into IT

Hands-on experience across multiple environments

Opportunity to grow into higher-level IT roles

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