Patient Coordinator

Sunnybrook Dental and Braces - JacksonFull-time Patient Coordinator4 days/wk - 32 hoursMonday - Friday 8am - 5pm/ Sat - 9am -2pmWork for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 2,000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.Find your opportunity to make an impact:Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of usParticipate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.Love working with kids (they make up 70% or more of our patient base)Responsibilities:The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limitsDeliver quality and compassionate care to every patientGreet parents and patients when they enter or leave the officeEnsure parents who are waiting are kept informed of the progress of their appointment or childMaintain a clean and tidy waiting area and front desk areaVerify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang fileEnsure service limits are recorded and communicated with the clinical team prior to treating the patientEnsure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointmentCoordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patientsAssist with meeting office financial targets by ensuring the hygiene and operative schedules are fullSchedule follow-up operatory and six month recall appointments for patientsAnswer incoming calls and direct the caller to the proper person, taking messages when necessaryEnsure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completedEnsure all patient records are re-filed at the end of the dayPerform to the highest integrity by adhering to all government regulations, company standards, and company compliance programsVerify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical teamOther duties as assignedQualifications:Graduation from a senior high school or GED equivalentOffice experience in a dentist's or physician's office, preferredExperience with children's dentistry, preferredWe Offer:Competitive compensationQuarterly bonuses based on Office performanceComprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.