Front Desk Medical Receptionist

Job Description Job Description About the Role: Kendall Eye Institute Inc is looking for a friendly and organized Front Desk Medical Receptionist to be the welcoming face of our practice in Miami, FL. This is a fantastic opportunity to join a dedicated healthcare team where your professionalism and patient-focused attitude will make a real difference every day. Responsibilities: Greet and check in patients in a warm, professional manner upon arrival Schedule, confirm, and manage patient appointments using medical scheduling software Answer and direct incoming phone calls, responding to patient inquiries promptly Verify patient insurance eligibility and collect co-pays at time of service Maintain and update accurate patient records and demographics in the EMR system Coordinate referrals, authorizations, and communication between patients and clinical staff Ensure the front desk and waiting area remain organized and presentable at all times Requirements: 1+ year of experience as a medical receptionist or in a healthcare front office setting Familiarity with medical insurance verification and billing processes Proficiency with EMR/EHR systems and general office software Strong communication and interpersonal skills with a patient-first attitude Ability to multitask and stay organized in a fast-paced clinical environment Bilingual in English and Spanish preferred (Miami area) High school diploma or equivalent required; medical office certification a plus About Us: Kendall Eye Institute Inc is a trusted ophthalmology practice serving the Miami, FL community with a commitment to exceptional eye care and patient satisfaction. Our patients choose us for our expertise, compassionate service, and state-of-the-art treatments. Our team members thrive in a supportive, professional environment where quality care and teamwork are at the heart of everything we do.