Delivery Team Associate

Delivery Driver

Big Red Liquors has been serving Indiana for over 50 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.

When you step into a Big Red Liquors store, we hope you'll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above & beyond for our loyal customers. We really get into and take pride in the history and culture of consuming responsibly!

As our Delivery Driver you'll be the face of Big Red in your community. If you have superior customer service & like to drive, we'd love to hear from you! A normal day on the job can consist of various deliveries, it's like Uber Eats or Door Dash, but with alcohol! Upon arriving at the customer's location, drivers are responsible for checking their ID while giving our loyal customers the best interaction possible. Our dedicated drivers receive an hourly rate, keep all their tips, & mileage reimbursement. If deliveries ever slow down, our driver's work in tandem with our in-store team providing guests with superior customer service.

Essential Responsibilities

• Practice responsible alcohol delivery service standards as set forth by state law, regarding ID verification as well as any specific Delivery System ID Technology required.
• Thoroughly review orders before and after each delivery to ensure orders are complete, the charges are correct, and the customer is satisfied.
• Loading, transporting, and delivering items to customers in a safe, timely manner
• Follow all transportation and parking laws
• Reliable transportation to & from your store location
• Ability to operate our Delivery System via office computer
• Strong commitment to provide customers with an excellent experience
• Provide excellent customer service, answer questions and handle complaints from customers.
• Adhering to assigned routes and following time schedules.
• Prepare mileage & tip reports relating to deliveries.

Eligibility Requirements

• Must be 21 years of age or older
• Valid Driver's License
• Acceptable Driving Record via MVR ran by TWG BRL, LLC's Liability Insurance Company to be added to the insurance umbrella as a means for supplemental insurance.
• Ability to provide current driver's insurance
• Ability to maintain an Indiana State Employee Liquor Permit
• Ability to maintain an Indiana State Approved Server Training Certification

Physical Requirements

• Regularly needed to stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to move less than 10 lbs frequently and up to 50 lbs occasionally, using a dolly when needed to ensure safety
• Must be able to perform duties without continuous supervision

Travel

• Frequent travel is expected for this position

Eligible Employee Benefits

• Competitive wages paid bi-weekly
• Quality, comprehensive paid training
• Store-to-Store Travel Mileage Reimbursement
• 401k with company percentage match
• Access to HSA
• Paid vacation, holidays, and sick leave
• Benefits package including medical, dental, vision, & life insurance