Service Supervisor

Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Westgate residential apartment community in Glendale, Arizona. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies, and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $30.00 - $35.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities Providing an Exceptional Resident Experience : Take pride in the property’s overall appearance by regularly walking the grounds to ensure top‑notch curb appeal, while delivering outstanding customer service with a courteous, professional approach in every interaction. Hands on Work : Diagnose and repair a wide range of maintenance needs including HVAC, electrical, plumbing, appliances, carpentry, flooring, and more to keep our community running smoothly and making residents comfortable. Day‑to‑Day Maintenance & Community Operations : Maintain the overall appearance and safety of the property by performing grounds upkeep, pressure washing, painting, trash removal, and stepping in for additional needs like unit touch‑ups and snow removal (in applicable states). Use software and mobile apps daily to manage, track, and complete work orders and keep everything running efficiently. Leading the Team & the Community : Be the driving force behind a thriving community by building strong vendor partnerships, keeping budgets in check, and empowering your team with the support and training they need to succeed. Drive and participate in a sense of ownership of the physical and financial success of the community. Skills For Success 2+ years of experience in a multifamily maintenance supervisory role with strong knowledge across HVAC, plumbing, pools, carpentry, drywall, building exteriors, and appliances. EPA and CPO certifications required. Flexible and reliable with a willingness to work overtime, on‑call shifts, and non‑traditional schedules including weekends and holidays when the community needs you. Physically capable of meeting the demands of the role—bending, lifting up to 100 lbs independently (up to 250 lbs with assistance), and comfortable using technology like computers, tablets, and phones to stay connected and get the job done. Why You’ll Love Life At Continental Career Growth: Tools, training, and opportunities for a meaningful career with long‑term growth potential. Invest in learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Comprehensive mental health support including counseling sessions and additional wellness resources. Balance: Generous vacation time, paid holidays, and company‑paid half‑days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Culture of Belonging: Commitment to evolving culture where team members feel a sense of belongingness each day. Inclusive and equitable work environment. On‑Site Living: Live steps away from work with a discount on on‑site apartments. Performance Incentives: Earn rewards through incentive programs, new leases and renewals, quarterly and year‑end bonuses based on community performance. Industry‑Leading Benefits: Comprehensive healthcare (Medical, Dental, Vision), flexible spending accounts, 401(k) with company match, and company‑paid life and disability insurance. Family Support: 6‑weeks paid parental leave and family‑forming & fertility resources (up to 12‑weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co‑workers, all applicants are required to pass a post‑offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits. #J-18808-Ljbffr Continental Properties