Senior Customer Operations Lead - Family Experience
Elayne
Elayne is seeking a Customer Operations Lead in New York City. This senior role involves enhancing the post-loss family experience and establishing operational systems for consistency and scale. You'll work closely with various teams and be responsible for translating user insights into effective workflows and service standards. Ideal candidates have extensive experience in customer or product operations and a strong ability to create actionable processes in complex environments. Elayne provides a competitive salary and benefits including health insurance. #J-18808-Ljbffr Elayne
$230k - $270k
...Notinos (our employees) are customer zero in bringing this future... ...Role: The CX Strategy & Ops Lead is responsible for designing... ...provides an exceptional customer experience at scale. As a strategic partner... .... Identify and implement operating frameworks to streamline customer...SuggestedLocal area$110k - $180k
...The role Elayne is hiring a Customer Operations Lead to own the post-loss family experience and harden the operating system behind it. This is a senior, hands-on, user-facing operations role for someone who can operate at the intersection of family experience, product...SuggestedFull timeWork experience placementLocal areaRemote workShift work3 days per week$16 per hour
...Manager who will assist the Store Manager with operational duties and manage store personnel to ensure exceptional customer service. This role shares responsibility for... ...will have at least 3 years of supervisory experience in retail or fast food and possess a high school...SuggestedHourly pay- Warby Parker is hiring a Sales Manager in New York City to enhance the customer experience in their retail stores. The successful candidate will lead a team of 8-10 Retail Advisors, oversee daily operations, and foster a positive shopping environment. This role requires at...Suggested
$150k - $180k
...speed of compute. We are a group of operators, unicorn early employees, ex-founders... ...grow rapidly in Europe. The Role As Customer Operations Lead at Augustus, you own the entire operational... ...operations. Direct customer‑facing experience. Pay transparency Compensation...SuggestedWork at officeVisa sponsorshipRelocation package$140k - $160k
...Joyful Health Building the financial operating system for healthcare, and... ...automations, and reporting - that make customer ops actually run. The Customer Ops Lead builds and owns the automation... ...customer onboarding and billing experience. Lead on AI and automation: Over...Full timePrivate practiceLive inWork at office3 days per week- A sustainability platform is seeking an experienced Customer Success Operations professional to drive strategic initiatives and enhance customer value. The role requires over 6 years of relevant experience, strong analytical skills, and proficiency in tools like Salesforce...SeniorWork at office
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Yipit, Inc. is searching for a Senior Workplace Operations Associate to be the operational backbone of our physical workspaces. This hybrid role... ..., vendor procurement, and enhancing the workplace experience. The ideal candidate has 3-5 years of workplace operations...SeniorWork at office$85k
YipitData is looking for a Senior Workplace Operations Associate in New York City. This role focuses on managing daily operations, vendor relationships, and creating optimal workplace experiences. You will lead projects, ensure compliance with safety regulations, and enhance...SeniorWork at office- A leading talent connection platform is seeking a Customer Success & Revenue Operations Manager. In this remote role, you will align customer success and revenue operations... ...understanding of revenue operations frameworks and experience in SaaS metrics. This position allows you...Remote job
$150k - $180k
...matters to them most. We operate with urgency,... ...scaled to thousands of customers and exited $1B+ public... ...by some of the world’s leading VCs (Andreessen Horowitz... ...Governors, White House senior staffers, and a co‑founder... ...5+ years of total experience, including successful...Full timeWork at officeWork from home- Glade Optics is seeking a Customer Experience Manager to lead their customer support operations. The role involves overseeing email, chat, phone, and community channels while advocating for customer needs. The ideal candidate is passionate about skiing or snowboarding and...
- A leading technology firm is seeking a Customer Engineering Operations Manager to optimize processes within their Presales and Professional Services team. This remote... ...requires strong project management skills and experience in SaaS environments. The ideal candidate will...Remote job
- Capital One is seeking a Senior Manager, Product Manager for their Multi-User Experience & Family CX team in New York City. The role focuses on leading the product lifecycle to enhance collaborative banking solutions that serve unique family needs. A successful candidate...Senior
- Capital One is seeking a Senior Manager, Product Manager in New York, NY to lead multi-user family experiences. This role involves driving innovative customer experiences through technology while managing a team of product managers. Candidates should have at least 5 years...Senior
- The Quest Organization, a large multi-generational family office, is seeking a hands-on Senior Accounting Manager. This role oversees accounting across... ...or Finance and 15+ years of progressive accounting experience with management exposure in similar sectors. The position...SeniorWork at office
- ...accounting professional to oversee full-cycle accounting operations across multiple entities. You will prepare financial... ...administration. Ideal candidates would have 8 - 15+ years of experience specifically in family office or UHNW management company accounting. Strong...SeniorWork at office
- ...Team As one of DoorDash's core operations teams, Customer Experience, ensures that when there are bumps... ...possible. About the Role The Senior Manager role will lead the Credit & Refunds (C&R) Resolutions... ...laws (e.g., Colorado Healthy Families and Workplaces Act). DoorDash...SeniorTemporary workWork at officeLocal areaRemote work
- ...Team As one of DoorDash's core operations teams, Customer Experience, ensures that when there are bumps... ...possible. About the Role The Senior Manager role will lead the Credit & Refunds (C&R) Resolutions... ...laws (e.g., Colorado Healthy Families and Workplaces Act). DoorDash...SeniorHourly payTemporary workWork at officeLocal areaFlexible hours
- A creative agency in New York is seeking a Senior Program Manager to lead complex branding and strategic initiatives. The ideal candidate will possess over 5 years of experience in a creative agency, with a strong understanding of brand strategy and digital processes....Senior
$115k - $130k
Invesco Real Estate in New York is seeking a Senior Manager to lead the Client Experience (CX) program across key regions. You will manage the CX program, translate client feedback into actionable insights, and ensure best practices are followed globally. The ideal candidate...SeniorFull time$75k - $85k
...Customer Experience Lead Location: Brooklyn, NY (in-person) Compensation: $75,000–$85,000 About Craighill Craighill is a Brooklyn-based design... ...what customers tell you into better products and smoother operations. You’ll partner closely with our Operations, Design, and...- ...About the job Customer Experience Coordinator Key Responsibilities: Work closely with clients to understand their vision and goals for group events such as destination weddings, family reunions, corporate retreats, and group vacations. Manage all logistics for...Remote workFlexible hours
- ...ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Coordinator is responsible for the... ...well as government regulations and laws. Operates front-end scanning equipment and... ...orientation, race, color, creed, religion, familial status, ethnicity, national origin,...Local area
- A leading luxury goods company is seeking a Sr. Manager of Client Development to shape the client development strategy in the Private... ...stakeholders to retain and grow top clients through valuable experiences. This role requires 7+ years of experience in client development...Senior
$90k - $120k
Role: Senior Program Manager, Client Experience At Athletics, Client Experience is intentionally designed to build... ...a Senior Program Manager to lead complex branding and strategic initiatives... ...before it slows momentum. You operate as both a strategic thought partner...SeniorFull timeSummer workWork at officeRemote work2 days per week- Senior Accounting Manager - Family Office A large, multi-generational family office is seeking a hands‑on... ...annual accounting for partnerships, operating companies, and trusts Review... ...5+ years of progressive accounting experience with management exposure Experience...SeniorWork at office
$143.4k - $210.9k
Senior Manager, Customer Experience Partner Success New York, NY; San Francisco, CA; Phoenix, AZ About the Team Our team manages and operates DoorDash's large and growing global network of support centers... ...laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash...SeniorHourly payWork experience placementWork at officeLocal areaImmediate startRemote workFlexible hours$85k - $110k
King River Capital Group is looking for a passionate Senior Workplace Experience Lead to energize and organize our New York City headquarters. This position encompasses managing daily office operations and the overall employee experience, requiring creativity and strategic...SeniorWork at office- A dynamic insurance company is seeking a detail-oriented Customer Operations Associate. In this fully remote role, you will support day-to-day customer operations, respond to inquiries, and collaborate with internal teams. Ideal candidates possess strong communication skills...Remote jobFlexible hours
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