Network Administrator

Network AdministratorThe Network Administrator is responsible for the day-to-day administration, maintenance, monitoring, and support of the organization's network infrastructure. This role supports corporate offices, remote facilities, cloud-connected environments, and business-critical systems to ensure reliable, secure, and efficient network operations.The ideal candidate possesses strong troubleshooting skills, experience supporting enterprise networking environments, and a commitment to delivering stable and secure connectivity for business operations.Essential Duties and ResponsibilitiesNetwork AdministrationConfigure, maintain, and support routers, switches, firewalls, wireless access points, and related network infrastructure.Monitor network performance, availability, and capacity to ensure optimal operation.Troubleshoot LAN, WAN, WLAN, VPN, DNS, DHCP, and internet connectivity issues.Perform network hardware replacements, firmware upgrades, configuration backups, and system maintenance.Maintain network diagrams, IP address inventories, and technical documentation.Assist with network expansion projects, upgrades, and infrastructure improvements.Remote Site SupportProvide support for remote business locations and field operations.Assist with installation, maintenance, and troubleshooting of site networking equipment.Coordinate with internet service providers, vendors, and contractors to resolve service interruptions and infrastructure issues.Participate in site deployments, upgrades, and technology rollouts.Security and ComplianceSupport implementation and maintenance of network security controls.Assist with firewall administration, VPN management, access control configurations, and network segmentation initiatives.Support cybersecurity remediation efforts and vulnerability management activities.Follow company security policies, standards, and procedures.Maintain documentation required for compliance and audit activities.Monitoring and Incident ResponseUtilize network monitoring tools to proactively identify and resolve issues.Respond to infrastructure incidents and service requests in a timely manner.Perform root cause analysis for recurring network issues and outages.Escalate complex issues as appropriate while maintaining ownership through resolution.Project ParticipationSupport technology deployments and infrastructure refresh initiatives.Collaborate with IT, cybersecurity, and business teams on operational projects.Assist in evaluating new technologies and recommending improvements.Develop and maintain standard operating procedures and technical documentation.Supervisory ResponsibilitiesThis position has no direct supervisory responsibilities.May provide technical direction to contractors, vendors, and field personnel during installations, deployments, and service events.Performs other duties as assigned by the Director of Networking & Cybersecurity.Required QualificationsAssociate's degree or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience.Minimum of 3 years of experience supporting enterprise networking environments.Working knowledge of:TCP/IPDNSDHCPVLANsRouting and SwitchingWireless NetworkingVPN TechnologiesNetwork Security FundamentalsRequired hands-on experience administering Cisco Meraki networking platforms, including switches, wireless access points, security appliances, and the Meraki Dashboard.Required experience supporting network infrastructure and cloud-connected environments in both AWS and Microsoft Azure.Required hands-on experience using Python for scripting, automation, and network administration tasks.Experience troubleshooting network, internet, and connectivity issues.Strong analytical and problem-solving skills.Excellent customer service, communication, and documentation abilities.Preferred QualificationsCisco CCNA certification or equivalent industry certification.Experience with SD-WAN technologies.Experience with firewall administration and network security best practices.Experience with network monitoring and performance management platforms.Familiarity with Microsoft 365 and Entra ID environments.Experience supporting campus area networks, including multi-building wired and wireless network environments.Knowledge, Skills & AbilitiesStrong understanding of networking concepts and infrastructure best practices.Ability to troubleshoot technical problems effectively and efficiently.Strong organizational skills with attention to detail.Ability to manage multiple priorities and deadlines.Ability to work independently and collaboratively within a team environment.Ability to communicate technical information to both technical and non-technical audiences.Physical RequirementsAbility to install, rack, and maintain networking equipment.Ability to lift and carry equipment weighing up to 50 pounds.Ability to work in data closets, telecommunications rooms, and equipment areas.Ability to climb ladders and work in confined spaces when necessary.Work EnvironmentWork is primarily performed in a standard office environment with extended periods of computer use.Work is also performed in data closets, server rooms, and telecommunications spaces where noise and temperature levels may vary.Travel to remote and field locations may require exposure to outdoor weather conditions and active operational environments.Must comply with all company safety policies, site access requirements, and personal protective equipment (PPE) standards while on site.Occasional after-hours, weekend, or on-call work is required to support maintenance windows and incident response.Travel RequirementsAbility and willingness to travel up to 20% of the time.Travel may include site assessments, infrastructure deployments, project implementations, training, and troubleshooting activities.Occasional overnight travel may be required based on business needs.Valid driver's license and ability to travel independently.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.