Dari Video Remote Interpreter

Dari Video Interpreter

The Dari Video Medical Interpreter will cover a wide range of shifts to serve our limited English proficient (LEP) community and the practitioners that serve them in a variety of medical, legal and community interpreting settings via video.

AMN Healthcare Language Services is an industry-leading language interpreting provider that uses a technology-driven solution to bridge the communication gaps between patients and medical professionals—facilitating the equity and continuance of care for all.

Duties and Responsibilities:

• Provide effective video and audio remote interpreting service for consumers.
• Adhere to all policies and procedures as outlined by AMN Healthcare Language Services.
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Complete video, audio and platform training and pass the internal readiness check before taking live calls.
• Participate in ongoing quality assurance and call monitoring programs.

Required Experience:

• Fluent and have strong verbal communication skills in both the source and target language (i.e., Dari-to-English or vice-a-versa).
• Must have at least 2 years of community/medical interpreting experience.
• Continued employment requires proof of a minimum 20 hour industry focused or interpreting continued education training.
• Certifications such as those endorsed by NCHI and NBCMI: CCHI or CMI are preferred and if not certified you are required to pass a language assessment.
• Credentialed in medical interpreting (i.e.: Bridging the Gap, MiTio, Cross-Cultural training, 40 hour accredited medical courses) preferred
• Strong aptitude and passion for customer service and interpreting.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to legal/medical care.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).
• Familiarity with the medical profession and its privacy laws (HIPAA) as well as other state and federal laws applied to medical interpreting.
• Demonstrate the ability to work as a team even in a video remote interpreting environment.

Physical Requirements:

• Occasional lifting and/or moving up to 25 pounds
• Required to walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; stoop; talk and hear
• Specific vision abilities required by the job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Home Office Requirements:

• Private Room with full length (floor to ceiling) walls
• Door that can be closed and locked for privacy.
• Hardwired high speed Internet connection
• This job cannot be performed from a public setting, travel trailer, or any space other than the employee's company-approved private office.

Pay Scale: $19.00 - $22.00*

*Rate is subjective based on experience, training, education and location. There are some situations where the rate could be outside the notated range.

Job Type: Part-time

This job description is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. Stratus Video is an Equal Opportunity/Affirmative Action employer.