CX Risk & Process Improvement Lead Remote
CookUnity
CookUnity is seeking a CX Risk Coordinator to translate customer escalations into operational decisions. You will analyze incidents, identify patterns, and drive cross-functional projects from scoping to measurable outcomes. The role emphasizes storytelling with data, end-to-end project management, and collaboration across CX Ops, Operations, Markets, Kitchens, and Product. EST hours and a remote US-based model are expected. #J-18808-Ljbffr
Vacancy posted 3 days ago
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