Program Manager, Certification - Clinical Pastoral Education

This position manages and administers all program operations and support processes related to multiple assigned ACPE (Association for Clinical Pastoral Education) certification programs. KEY RESPONSIBILITIES Management involves, but is not limited to, proper process tracking and financial administration, managing certification systems and platforms, compiling and reviewing metrics, creating and delivering reports, and coordinating professional development opportunities. PROGRAM ADMINISTRATION Consistently maintains ACPE Certification Manuals ensuring processes are up-to-date at all times. Develops and maintains the yearly certification calendar/timeline with checklists to ensure all Certification processes are timely and successfully completed. Keeps the Director of Education and the Executive Director/CEO informed on related successes and concerns for the program, including but not limited to statistics, ethics, and competency concerns. Maintains confidential data/database with relevant information and status changes for national faculty members and certification aspirants. Designs and monitors reports and statistics related to certification data. Ensures relevance of the departmental website information in consultation with the Communications Department. Travels and attends in-person meetings in support of ACPE Certification and broader Association objectives, as needed. CERTIFICATION CANDIDATE SUPPORT Assists aspirants with applications and submissions in relation to their review for credentialing. Ensures applicable faculty and/or assigned subcommittees have access to required information throughout the process. Plans and coordinates special events in support of aspirants and program goals. Manages volunteers for events and special programs. Develops and oversees stipend support budget for aspirant participation. Tracks budgets and forecasts future budget needs for such events. COMMISSION LIAISON DUTIES Works closely with relevant ACPE committees and commissions to ensure that the processes of all Certification programs are consistently clear, maintained in keeping with policy, and to identify and resolve any concerns. Fills the secretary duties of the ACPE Certification Commission (and others as assigned), routinely preparing and maintaining an ongoing library of Meeting Minutes and executing/following-up actions as determined by the Commission. Provides program deliverables as scheduled, including data, progress reports, and updates for meetings and activities of assigned commissions/committees. Designs commission presentations and creates procedural documents as needed. Professionally composes and/or edits all official correspondence on behalf of the commission, commission chair, and Director of Education, with minimal supervision. ADDITIONAL TASKS May supervise and direct the work of other support staff and volunteers, as needed. May assist with/approve the reimbursement process for volunteer expenses. Attends in-person meetings in support of ACPE Certification and Association objectives. Collaborates across National Staff to coordinate educational events and professional development opportunities for membership and pipeline development initiatives. Performs other related duties as required. MINIMUM QUALIFICATIONS A bachelor's degree and five years of administrative management experience in an educational program or related field, OR an equivalent combination of education, training, and experience. ACPE Certified Educator or other professional member with substantial knowledge of certification process management is preferred. Proficiency with Microsoft Office Suite, SharePoint, and presentation software applications. Experience with iMIS AMS preferred. Experience in nonprofit, academic, or healthcare settings is preferred. Familiarity with Clinical Pastoral Education (CPE) preferred. Experience with data analysis and management. #J-18808-Ljbffr Tennessee Society of Association Executives