Management Analyst

Job TitleAnalyst and AdvisorJob DescriptionServes as an analyst and advisor to the EBS Portfolio Manager, on the evaluation of the effectiveness of programs and operations ERP set of applications on the SAP Platform. Executes projects of special interest to the PEO and the Director, DLA Information Operations and manages special programs on internal organizational issues focusing on continuously improving and monitoring the complex management programs assigned. Serves as a Project Manager, researcher, and expert advisor on special studies crossing PEO functional areas, or across a single PEO portfolio, which are highly sensitive in nature and immediacy. Recommends new methods and procedures to enhance the efficiency of operations within the PEO, plans and schedules projects, organizes materials, analyzes and coordinates as appropriate. Develops final reports and recommendations on a variety of management issues involving a variety functional business community. Tracks and reconciles portfolio financials, monitoring allocation, commitment, and obligation data across PEO programs to ensure adequate funding for operational and development initiatives. Serves as a liaison for portfolio contract actions, tracking acquisition milestones, deliverable deadlines, contract periods of performance, and inter-organizational support agreements to prevent gaps in service. Utilizes enterprise reporting tools, including ServiceNow and project management dashboard solutions, to extract, synthesize, and monitor workload metrics...lifecycle ticket resolution trends, and portfolio key performance indicators (KPIs) in support of continuous process improvement.