Operations Coordinator

Job OpportunityDo you have a passion for organization, project management and customer service while performing with a results-driven operations team? Do you want to be part of a technology-focused, three-time Crain's Coolest Company award-winning team that gets excited over complex problem-solving? Do you want to make competitive wages and earn bonuses?If so, check out our website and see if this opportunity is one you'd like to pursue.We offer:Health insurancePaid time offDental insuranceVision insurance401(k) matchingLife insuranceTuition reimbursementDisability insuranceFlexible scheduleFlexible spending accountWork from homeEmployee assistance programHealth savings accountTravel reimbursementWellness reimbursementTime off to volunteerEssential Duties and Responsibilities:Prioritize, schedule, and route shipments for transportation throughout the US.Assist with the day-to-day coordination, execution and tracking of domestic shipmentsEnter shipments and quotes into the operating platformTracking and tracing freight; providing estimated times of arrival and verifying piece counts, entering accurate notes in the systemGathering proof of deliveries and entering in the operating systemGathering and entering vendor costs into shipmentsPrepare shipments for invoicing within time frame of ICAT policyAssisting to review vendor billing discrepancies (variances)Prepare quotations and coordinate documentation between customers and vendorsSupport the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiencesPerform other emergent duties and projects requested in support of ICAT's fast-paced environmentRequirements:High school diploma or equivalent; some college preferredAble to foster accountability and commitment to achieve department goalsDesire and drive to learn and growOutstanding communication skills – Excellent verbal and written with an emphasis on listeningExtremely well organized, with the ability to handle multiple tasks simultaneouslyAble to plan and effectively set priorities for implementationAdvanced skills with Microsoft office productsAbility to work in a response-oriented industryAbility to build relationships with internal and external clientsAbility to anticipate and analyze problems, document issues and recommend solutionsAbility to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organizationAbility to deal with a fast-paced entrepreneurial environmentPersonal Characteristics:Possess a strong work ethic with a persistence in pursuit of objectivesUnderstands and responds to situations that require a sense of urgencyConsistent in follow-up and follow-throughCredible with a high level of personal integrityLoyal and dedicated to the success of colleagues and team membersOptimistic outlook toward all activities, able to transmit this optimism to othersWill naturally adopt ICAT's core values and seamlessly assimilate into ICAT's culture