Engagement Manager - Credit Risk & Collections Strategy
$175k - $190kInizio Partners
Engagement Manager – Credit Risk & Collections Strategy
Location: San Francisco, CA (Hybrid: 2-3 days from office per week)
Base pay: $175,000 - $190,000 per year
Bonus: 15% annual bonus
Role: Engagement Manager – Collections Strategy
Role and Responsibilities
As the Collections Strategy Engagement Manager, you will lead the design, testing, and optimization of end-to-end collections and recovery strategies across early and late buckets. You’ll combine analytics, experimentation, and partnerships with operations and vendors to lift right party contact (RPC), increase recovery rates, reduce roll forward, and lower unit costs while shaping a digital‑first engagement model. This role is client‑facing and requires comfort engaging senior stakeholders and leading cross‑functional teams.
- Serve as the main client contact, engaging with senior stakeholders.
- Design and optimize collections strategies across channels and segments.
- Track key metrics (RPC, recovery rates, roll rates) and recommend improvements.
- Over policy changes, test new approaches, and monitor market trends.
- Partner with operations and vendors to execute strategy and drive results.
- Lead analytical projects and coordinate with offshore teams for delivery.
Candidate Profile
- 7+ years of experience in collections strategy, consulting, solution design, and client management.
- Proficiency in SQL, Python.
- Experience with policy optimization and with banks/fintechs.
- Unsecured lending expertise (acquisitions/underwriting).
- Excellent communication, presentation, and story‑building skills in a consulting setup.
- Master’s degree in economics, mathematics, computer science/engineering, operations research, or related analytics areas; BA/BS from top‑tier institutions also welcome.
- Demonstrable leadership ability, superior problem‑solving and people‑management skills.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Consulting and Information Technology
Industries
Banking and IT Services and IT Consulting
Benefits (inferred)
- Medical insurance
- Vision insurance
- 401(k)
- Disability insurance
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Engagement Manager - Credit Risk & Collections Strategy in San Francisco, CA vacancy
$175k - $190k
...A consulting firm in San Francisco is seeking an Engagement Manager to lead collections strategy initiatives. The role demands over 7 years of experience in collections, strong SQL and Python skills, as well as excellent communication and leadership abilities. The manager...CollectionsFull timeInizio Partners
San Francisco, CA17 hours ago- ...your development.The first line Finance Risk Management (FRM) function serves as an in-business... ...implements a cohesive risk management strategy and framework to identify, measure, monitor... ..., capital, market, counterparty credit, and regulatory risk management across...SuggestedFull time
$140k - $190k
...over $42 billion in consumer credit. With a relentless focus on improving... ...a data-driven and hands-on Sr Manager on our Card Credit Risk team to lead line management strategy for our card portfolio -... ...such as through enhanced income collection Partner with the business,...CollectionsWork at officeLocal areaRemote workWorldwideFlexible hours$180k - $210k
...- with fully integrated solutions to manage everything from business accounts, payments... ....What you'll doAs Senior Manager, Risk Operation Strategy, you will play a pivotal role in shaping... ...risk domain knowledge (e.g., fraud, credit, financial crime, operational risk).Adequate...SuggestedTemporary workLocal areaWorldwide$160k - $180k
Engagement Manager - Collections Strategy About the job Engagement Manager - Collections Strategy Role: Engagement Manager - Collections Strategy Location: San Francisco, CA (Hybrid: 2-3 days from office/ week) Compensation: $160k - $180k + 15% Bonus Role and Responsibilities...CollectionsWork at office2 days per week3 days per week- About the job Manager - Credit Risk Strategy Location: Bay Area, CA Type: Hybrid (2-3 days in office / week) Responsibilities: As a Risk Strategy professional, you will design and execute data-driven financial risk and fraud strategies across money movement products...Work at office2 days per week3 days per week
- What you'll do As Senior Manager, Risk Operation Strategy, you will play a pivotal role in shaping Airwallex’s global risk management approach. You... ...qualifications Strong risk domain knowledge (e.g., fraud, credit, financial crime, operational risk). Adequate product...
$180k - $210k
...Hybrid Department Operations Risk Operations Compensation $180... ...fully integrated solutions to manage everything from business accounts... ...Manager, Risk Operation Strategy, you will play a pivotal role... ...domain knowledge (e.g., fraud, credit, financial crime, operational...Full timeTemporary workLocal areaWorldwide$140k - $190k
About the Role We're seeking a data-driven and hands‑on Manager / Sr Manager on our Card Credit Risk team to drive a variety of portfolio analytics and... ...Partner with product to use payment alerts, digital collections UX, and other levers to enhance on‑time payment rates...CollectionsWork at officeFlexible hours- ...career, and the financial world.SoFi’s Credit team manages credit risk activities for our lending products (... ...Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations,...CollectionsWork experience placementWork at officeRemote work
$176.6k - $238.9k
...highly skilled and versatile Engagement Manager (EM) to join our team and... ...needed, and manage technical risks. You will be expected to... ...cross-organizational technical strategies, and establish best... ...provides assistance through a collection of offerings which help customers...CollectionsLocal areaWorldwideFlexible hours$115.2k - $216k
...and the financial world. SoFi’s Credit team manages credit risk activities for our lending products (Student... ..., and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations,...CollectionsFull timeWork experience placementWork at officeRemote work- ...Build and lead the first line commercial risk function for Airwallex Define the commercial risk strategy Serve as primary interface between the... ...Requirements 10-12 years of risk management experience Deep expertise in credit and portfolio risk, payments or merchant...
- ...dedicated finance hire — a Manager of Strategic Finance \... ...reduce operational risk as the company scales.... ...Establish and run collections and A/R management to... ...improve visibility into credit exposure and manage delayed... ..., Special Projects, Strategy \& Ops, BizOps, or...CollectionsContract workWork experience placement
- ...your career.About the teamThe Risk Product Experience team... ...products for users to understand, manage, and improve their risk standing... ...journeys (i.e. information collection to meet partner and... ...role, you'll own the product strategy for risk experiences that reach...CollectionsFlexible hours
- About the team The Commercial Risk Control team sits in the... ...Sales, Partnerships, Account Management, Revenue Strategy & Operations and other... ...governance forums, regulatory engagements, and audits. Cross-Functional... ...of the following areas: credit and portfolio risk, payments...
$225k - $240k
...clients develop and activate AI strategies, build robust technical... ...ROLE AND RESPONSIBILITIES The Engagement Manager position offers excellent... ...project outcomes, managing data collection, operating model creation... ...expertise in strategy, operations, risk management, and organization...CollectionsWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week- ...that will empower you to use your credit on your terms, unlocking... ...are looking for an experienced Manager, Fraud Risk, who will own end-to-end fraud strategy and new applicant evaluations.... ...for using partner data: loyalty engagement, transaction history, tenure signals...H1bFlexible hours
$157k - $216k
...Senior Customer Engagement Strategy Manager Hybrid At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging...Flexible hours$175k - $250k
...matters under the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), and... ...to independently manage cases, lead projects, and... ...guidance, communicate case strategy and developments, and support... ...the opportunity to engage in a wide range of tasks...CollectionsWork at office$186.81k - $238.45k
...Finance Technology & Systems Strategy Manager. This position drives... ...project management, revenue/collections, data warehouse/BI), and implement... ...: drive stakeholder engagement with executive leadership,... ...verifying foreign education credits or degree equivalency, can...CollectionsFull timeContract workWork experience placementSecond jobWork at officeLocal areaImmediate startWorldwide- ...intellectually curious Independent Risk Management (IRM) Director to support... ..., fraud, technology, credit and third‑party. You will apply... ...executive forums related to Invest strategy, governance, and risk... ...Demonstrating effective regulatory engagement and governance leadership....Remote work
Socket.dev
San Francisco, CA1 day ago - Keystone is a premier economics, technology, and strategy consulting firm. Engagement Managers lead teams in defining markets, evaluating merger effects, and advising on regulatory inquiries, delivering rigorous econometric analyses and strategic insight for technology...
$225k - $240k
...: Operations Supply Chain - Engagement Manager Practice Overview: Operations... ..., reducing supply chain risk, and optimizing footprint to... ...developing hypotheses; managing data collection, model creation and analyses... ...specialized expertise in strategy, operations, risk management...CollectionsMinimum wageWork at officeImmediate startFlexible hours$231.66k - $289.58k
...banking with intuitive spend management, bill pay, and travel... ...you need to grow your career.Credit Risk at BrexCredit Risk plays a critical... ...and execute portfolio strategies that balance responsible growth... ...influence senior stakeholders and engage directly with CFOs and...Work at officeRemote workWork from home$195.2k - $335.5k
...This role sits within Enterprise Risk Management (ERM) as part of Independent Risk Management... ...supporting SoFi’s international growth strategy. The Senior Director will lead risk oversight... ...across risk disciplines, including credit, operational, compliance, financial...Full timeLocal areaRemote work$143.74k - $191.65k
...Commercial Banking Relationship Manager This position is responsible for managing, servicing... .... Supports the ongoing financial and credit quality assessment needs of a mature... ...existing clients and business networks. Collections - Monitors loans for payment status....CollectionsFirst Citizens Bank
San Francisco, CA2 days ago$191.2k - $286.8k
About the RoleThe Technology Risk Manager is a senior individual contributor responsible for driving Hinge Health’s technology risk posture... ...technology control testing, documentation, and evidence collection.Coordinate and track remediation of SOX ITGC findings, ensuring...CollectionsWork at officeLocal areaRemote workWorldwide3 days per week- ...your development. The first line Finance Risk Management (FRM) function is an in-business... ...implements a cohesive risk management strategy and framework to adequately identify and... ...liquidity, market, capital, counterparty credit, and regulatory risk management across...
- Charles Schwab is seeking a Manager, Counterparty Credit Risk - Securities Financing to join the Finance Risk Management function. The role reports to the Head of Strategy & Analytics and is based in San Francisco. You will oversee counterparty credit risk across securities...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Engagement Manager - Credit Risk & Collections Strategy. Be the first to apply!
Related searches
- client services supervisor San Francisco, CA
- client solutions executive San Francisco, CA
- client service manager San Francisco, CA
- client operations manager San Francisco, CA
- senior engagement manager San Francisco, CA
- engagement manager San Francisco, CA
- client executive San Francisco, CA
- client experience manager San Francisco, CA
- client development director San Francisco, CA
- client manager San Francisco, CA