HVAC Customer Service Representative

Job Posting

Job Information

Job Type: Full time

Date Opened: 06/23/2026

City: Round Rock

State/Province: Texas

Country: United States

Zip/Postal Code: 78664

Industry: Plumbing & HVAC

Salary: $19-$24

Job Description

Christianson Air Conditioning & Plumbing has been serving the Central Texas area for over 75 years! We are in our 3rd generation of Christianson-family ownership and many of our employees have been with us for over 30 years - When they come to work, they feel at HOME. We have assembled an extraordinary team of employees, who combined have earned more than a thousand years of experience in our business. Many of them have tenures with our company more than 20 years. You don't get this kind of commitment from an employee who doesn't care about the job or customer. We have built our team with people of high moral character, who have an attitude for success, who are responsive to the needs of others, and are committed to excellence. We have worked hard to become known throughout Central and South Texas as People Who CARE. We are looking for a Full-Time Customer Service Representative to add to our HVAC Service Department! You will work with the rest of our CSR team to schedule customers, resolve customer complaints, dispatch our service technicians, and perform other duties as assigned.

Our Ideal Candidate: The ideal candidate will be very organized, have knowledge in Microsoft Office products, including Word, Excel, and Outlook, have a strong attention to detail, have time management skills and excellent communication skills with both co-workers and customers, and have reliable transportation to and from the office. Significant additional pay for being on call, working nights, weekends and holidays. Preferences: Experience in the HVAC/Construction industry. Bilingual preferred but not required. Willing to work weekends, holidays and overtime as needed, for on-call rotations.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Requirements:

• Schedule- Monday to Friday
• On call
• Ability to commute/relocate: Round Rock, TX 78664: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Benefits: Christianson Air Conditioning and Plumbing has a competitive compensation and benefits package that includes: COMPANY PAID EMPLOYEE MEDICAL and LIFE INSURANCE Dental and Vision Plan Short-term and Long-term Disability 401K Program Holiday and Vacation Pay, and much more!