Low Voltage Installation Technician III

Low Voltage Installation Technician IIISebastian is a premier provider of communications and construction services in California. With more than 70 years of experience, Sebastian is passionate about providing people with a great place to work. Our high growth and dynamic model offers employees the opportunity for career advancement. As a family company we value the expertise and experience of our team.Job DescriptionThe Low Voltage Technician (Level III) is a senior-level position responsible for the advanced installation, troubleshooting, and servicing of complex low-voltage systems, including communication, security, and audio-visual systems. In this role, the technician will take the lead on high-priority projects, ensuring that all installations and services meet or exceed industry standards. This position requires expert-level technical knowledge and hands-on experience to resolve complex issues, perform system diagnostics, and make recommendations for system improvements. The Level III technician will also mentor and train junior technicians, provide technical support to the team, and collaborate closely with project managers and clients to ensure successful project delivery. This role requires strong problem-solving abilities, exceptional communication skills, and the ability to manage multiple projects simultaneously while maintaining high-quality service.Job DutiesSafely wire, install, and program low voltage products per project guidelines on an enterprise level.Promptly troubleshoot and diagnose hardware, software and network problemsKnowledge of Phone-Off premise/ Cloud solutionsAdvanced knowledge of Audio-visual installation and programing.Complete all required paperwork and reports as requiredRepresent Sebastian in a professional manner including appearance, promptness, thoroughness, jobsite cleanliness, courtesy and other relevant behaviorEffectively communicate the arrival time and job scope with customersKeep an accurate accounting of all tools, equipment, and materialsComplete safety documentation and vehicle inspections on-time and accuratelyStay abreast of new technologies and upgradesProgram & troubleshoot, in detail, low voltage equipment, including: burglar alarm, business phone systems, access control, CCTV, A/V, etc.Upsell and/or cross-sell Sebastian products and services to both new and existing customersOther duties and responsibilities may be assigned as necessary.Job RequirementsMinimum of 5+ years' experience in 75% of our products and services requiredFire-FLS safety certification preferred.Experience with programming one or more of our productsExcellent troubleshooting skills & ability to diagnose and fix hardware/ software/ network issueProficient in using a variety of resources (Internet, vendor support, etc.) to research issuesAbility to read and dissect blue print floor plansMust have a high School diploma or equivalentBasic computer and software skills (Microsoft Office and other applications)Willing to travel and work occasional overtime/ weekend hoursWilling to work both private and prevailing wage projectsAbility to work well independently and with othersMust comply with all company policies and safety proceduresExcellent oral and written communication skillsActively participate in a team environment and practice the "Corporate and Spirit of 46 values.Valid California driver's license and favorable DMV record.Physical, Mental and Environmental RequirementsAll requirements may be modified to reasonably accommodate individuals with disabilities.Must be able to climb ladders, sit, bend, stoop, stand or walk for extended periods.Must be available to work overtime, varied shifts and assume on-call duties as required.Ability to work in temperature extremes ranging from +20o to +105oAbility to lift and/or pull up to 120 lbs.ComplianceIf you need an accommodation as part of the employment process, please contact Human Resources.Sebastian is an Equal Opportunity Employer, including disabled and veterans.If you want to view the Pay Transparency Policy Statement, please click the link: English