Inbound Market Development Representative

ABOUT THIS POSITIONWe are looking for an Inbound Market Development Representative who will partner with sales and marketing stakeholders in a high-volume, lead management environment. This position is responsible for attaining activity-based metrics and qualifying new business to meet sales goals as well as improving the quality and quantity of our Account/Contact information. The ideal candidate will work diligently to qualify/disqualify leads, meet/exceed response times while providing consistent follow-up, and maintain attention to detail when working within our leads universe.WHAT YOU'LL DOConvert Leads into Contacts, Accounts, and OpportunitiesKeep up with daily activity such as handling inbound calls, creating decision-maker contacts, and BANT qualification of inquiriesMaintain best practices for finding, updating, and communicating accurate Account and Contact information to be used for prospecting and targeting effortsSupport sales team in prospecting efforts by strengthening data quality within Waystar’s sales databaseMaintain an in-depth knowledge and understanding of Waystar solutions; understand and identify opportunities for prospects/clientsAll other duties and responsibilities as assignedWHAT YOU'LL NEEDYou live our values with a positive attitude and respect for othersSelf-motivated, results-oriented individual with strong leadership, interpersonal and presentation skillsProblem resolution skills, strong initiative and ability to create and improve processesAbility to self-manage projects and follow-through to completionAbility to thrive in a fast-paced, ambitious environmentAbility to learn technical aspects of Waystar solutionsYou’re comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things doneYou have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPointYou are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologiesYou are highly organized with the ability to prioritize and execute many concurrent tasksBachelor's degree or equivalent experience in business, marketing, or salesExcellent organization with strong business acumen who takes the initiative and can work independently or within a team to achieve established goalsBonus PointsYou have 1 year experience in business or a related fieldWorking knowledge of Salesforce.com, Outreach.io, and technical sales processesKnowledge of the software and technology industry preferred, especially in healthcareABOUT WAYSTARThrough a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKSCompetitive total rewards (base salary + bonus, if applicable)Customizable benefits package (3 medical plans with Health Saving Account company match)We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidaysPaid parental leave (including maternity + paternity leave)Education assistance opportunities and free LinkedIn Learning accessFree mental health and family planning programs, including adoption assistance and fertility support401(K) program with company matchPet insuranceEmployee resource groupsWaystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.SummaryLocation: Louisville, KYType: Full time