Product Specialist

Job Description

Job Description

Why You Want to Work Here

Join a small, growing, family owned business that has proudly been around for over 50 years. This is a great opportunity to join a close knit team, build your knowledge of plumbing and hardware products, and develop strong customer service and product research skills. You’ll have the opportunity to learn the business while working directly with customers, vendors, and the sales team.

Responsibilities

• Research and identify plumbing and hardware parts brought in by customers or submitted through photos
• Identify, pull, and sell products over the counter
• Assist the sales team with product research and identification
• Update pricing information
• Use internal computer systems, the internet, and vendor websites to identify products and parts
• Contact and coordinate with vendors
• Answer incoming phone calls
• Provide quality customer service
• Assist with general administrative tasks

Benefits

• 401(k) with 3% company contribution
• Health insurance
• FSA
• Dental and vision insurance
• Optional life and disability insurance
• Paid holidays
• Employee discount
• Paid time off
• Life insurance
• Vision insurance