District Manager in Training

District Manager in Training (DMT)A Plus Automotive was founded in 2019 with a clear vision: to build a profitable business by creating a positive employee experience, so that every team member is passionate about delivering a customer experience that exceeds expectations. We are seeking a District Manager in Training (DMT) who is ready to grow into a multi-unit leadership role and help drive that vision forward.This is a hands-on leadership development role. Candidates will be required to learn our POS system, processes, and operations by running a store for 3–6 months. During this time, you will demonstrate your ability to lead a team, deliver results, and develop your replacement. Promotion to a District Manager role is earned by proving you can successfully operate a location, build a strong team, and consistently deliver performance.Key ResponsibilitiesPerform all General Manager duties while in trainingEnsure all locations: open on time and operate until scheduled closingAre properly staffed for business needs, including key roles (e.g., inspectors in NC locations)Monitor and manage daily KPIs, including mid-day (1 PM) performance checks to ensure pacing toward goalsAdjust operations as needed to improve performance and control laborSend a daily recap email summarizing: challenges addressed, opportunities identified and action plans created, wins achievedSubmit a weekly goal improvement planAct as a leader and motivator, maintaining a high level of energy, positivity, and engagementHold team members accountable: recognize strong performance, address missed expectations through coaching and corrective actionHandle escalated customer concerns, claims, and warranties over $100Complete and manage all Personal Action Forms (PAFs) for employee changesRecruit, hire, and continuously build a strong talent pipelineManage customer feedback and online reviews, responding professionally and taking action when neededVerify payroll accuracy weekly (Thursday): ensure timecards, breaks, and employee data are correctManage inventory and approve orders within budgetMaintain strong communication by responding to emails with professionalism and detailBuild bench strength through cross-training and succession planningSupport and promote company initiatives, contests, and incentivesEnsure all administrative tasks (payroll, bonuses, new hires, PAFs) are completed by Monday at 8 AMExpectationsWork 5 days / 55 hours per week in-store, while remaining engaged and available as neededLead by example and build a team that enjoys their work and takes pride in performanceIncrease sales, control costs, and drive profitabilityTeach, train, coach, and motivate teams to achieve bonusesDelegate effectively and follow up to ensure executionDeliver consistent performance managementEnsure an outstanding customer and employee experienceCore StrengthsStrong leadership and conflict resolution skillsAbility to listen, coach, and develop othersSelf-motivated with the ability to work independentlyHigh level of accountability for people, performance, and resultsStrong communication and computer skills (Excel, email, text, Zoom)Primary FocusDeliver an exceptional employee and customer experienceRecruit and staff for growth while maintaining labor controlTrain and enforce adherence to processes and proceduresPrevent and resolve customer issues and damage claimsAchieve KPI targets: sales, customer count, payroll cost, profitabilityMaintain a safe work environment for employees and customersSecondary FocusFacility and equipment maintenanceStore appearance and curb appealRecruiting and hiringFleet account growth and managementCompletion of online trainingWhat Success Looks LikeFor the Company:Increased profitability and growthLower turnover and stronger leadership retentionIncreased customer countFor Teammates:More promotion opportunitiesPerformance-based raises and bonusesJob stability and career growthFor Customers:Consistent, high-quality serviceTrust that A Plus Automotive will always do the right thingWhen Expectations Are Not MetFor the Company:Lost business and declining performanceIncreased turnover and poor moraleFor Teammates:Fewer growth and earning opportunitiesLess enjoyable work environmentFor Customers:Reduced trust and satisfactionLonger wait times and inconsistent serviceCareer Growth OpportunityThis role is designed for individuals who want more than just a job—you want to make an impact, develop people, and grow a business. Advancement to District Manager requires: successfully running a store during training, training and developing a capable replacement, demonstrating strong leadership and consistent results. If you're ready to take ownership, lead from the front, and build something meaningful, we want to hear from you.