Retail Supervisor

Retail Supervisor

As a Retail Supervisor, you'll lead a dynamic team to deliver high-impact merchandising, reset, and remodel projects across your territory. You'll be the driving force behind quality execution, team development, and client satisfactionmaking a visible difference in every store you touch. To thrive in this role, you'll need a blend of leadership, retail experience, and hands-on problem-solving skills. We're looking for someone who's ready to take ownership, inspire a team, and deliver results in a fast-paced retail environment.

Responsibilities

• Lead & Inspire: Interview, hire, train, and manage a high-performing team to execute retail projects that exceed client expectations.
• Ensure Excellence: Conduct in-store audits and provide hands-on support to guarantee flawless execution and timely completion of merchandising and reset activities.
• Own the Process: Read and implement planograms, install fixtures, operate merchandising equipment, and assist with truck unloading and product placement.
• Plan Strategically: Organize project workflows, materials, and schedules with precisionadapting plans as needed to meet real-time challenges.
• Coach for Success: Set clear expectations, evaluate performance, and provide ongoing feedback to foster growth and accountability.
• Communicate Effectively: Build strong relationships through professional, clear, and consistent communication with team members and store partners.
• Leverage Technology: Use digital tools and hardware confidently to streamline operations and reporting.

Qualifications

• Education & Experience: Bachelor's degree (B.A.) from a four-year college or university preferred. OR 12 years of related retail experience and/or training. OR an equivalent combination of education and experience.
• Leadership Skills: Proven ability to supervise and motivate teams of 10100 employees. Experience in coaching, performance evaluation, and team development.
• Technical & Physical Capability: Comfortable using technology, hardware, and software tools to manage projects. Able to lift up to 25 lbs regularly and up to 60 lbs occasionally. Willing to perform physical tasks such as installing fixtures, moving shelves, and merchandising products.
• Communication Excellence: Strong interpersonal, written, and verbal communication skills. Ability to build trust and rapport with team members and store partners.
• Logistics & Travel: Valid driver's license required. Extensive local travel may be necessary to support field operations.

CROSSMARK is a part of Acosta Group a collective of the industry's most trusted retail, marketing, and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters mostin stores and online. We value our people by recognizing everyday wins and fostering a supportive, collaborative environmentboth in person and online. Diversity is our strengthit fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career.