IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL

IT SUPPORT & PROCUREMENT ASSISTANT - STUDIOCANAL

Welcome to CANAL+ Group! Series, films, documentaries, programmes, sports, etc. We are committed to creating the best content and an immersive experience for our millions of subscribers: emotions and sensations guaranteed! What if you were to step behind the screen? You'll be sure to find your place among our 7,600 enthusiasts around the world! STUDIOCANAL, the in-house studio of CANAL+, is Europe's leading film and television studio. Through its in-house operations and network of 23 production companies across Europe and the US, STUDIOCANAL finances, produces and distributes around half of the group's 200 films and 80 series each year. STUDIOCANAL owns one of the world's most prestigious film libraries, including the largest catalogue of European films, with nearly 10,000 titles from 60 countries spanning a century of cinema. Since 2020, the studio has invested €25 million in the 4K restoration of 1,000 films, including Breathless, The Graduate, Terminator 2, and Love Actually. Building on the global success of Paddington, STUDIOCANAL is scaling its franchise model through three new labels: STUDIOCANAL Stories, focused on adapting literary hits for film and TV; STUDIOCANAL Kids & Family, dedicated to building children's entertainment franchises, and STUDIOCANAL ON STAGE, specialising in adapting films for live theatre. canalplusgroup.com/en/group/content-production-distribution-and-other

Your role and missions This role is responsible for supporting the business through IT support, coordination, and administration. In addition to day-to-day support, this role will also assist the Technical & IT Manager implement various projects.

Key Responsibilities:

• First point of contact for all IT related queries, dealing with all staff on the ground in the London office providing an efficient customer service experience.
• Purchase IT equipment including obtaining quotations, seeking approvals and completing the ordering process.
• Liaise with our external IT support company regarding system and user requests.
• Offer PC and Mac support, including software-related queries.
• Prepare for New Starters e.g. creating accounts, liaising with Group IT.
• Set up PCs, Macs and staff mobile phones.
• Assist with meeting room equipment when needed.
• Monitor and change backups.
• Manage the telephone system including amending data and passwords and coordinating with support.
• Install applications e.g., Office365, Group applications, Adobe software.
• Manual setup of computers, monitors, telephones, cabling, etc in the office.
• Oversee organisation of the IT area e.g., auditing, upgrading and tidying up IT equipment & cabling.
• Audit and back up staff mailboxes.
• Audit and liaise with staff regarding housekeeping of files and folders.
• Assist with ad-hoc UK & Group projects.

And what about you ? Knowledge of Windows & Microsoft Office applications (plus Mac OS would be preferable) Very good communication skills in person and on the telephone Ability to prioritise and excellent time management skills A passion for IT

And what about working from home? You can! As a media company, producer and distributor of content, the CANAL+ Group has a special responsibility. Whether in-house or on screen, we support ambitious, inclusive creation that respects planetary limits. We act for equality between women and men, against all forms of discrimination or harassment. We are working for equal opportunities and inclusion for all. We act to reduce our environmental impact and eco-design our products.