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Tier 2 IT Support Assistant — Windows & Mac

$24.48 - $27.68 per hour

The City University of New York

A public university in New York is seeking an experienced IT Support Assistant to provide tier 2 support for software, hardware, and network issues. This role involves troubleshooting, assisting with IT equipment acquisition, and mentoring Level 1 support staff. Ideal candidates should possess at least a high school diploma, relevant IT support experience, and strong problem-solving capabilities. This position offers a salary range for new hires from $24.48 to $27.68, alongside competitive benefits in a fast-paced educational environment. #J-18808-Ljbffr The City University of New York

Vacancy posted 5 days ago
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