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IT Support Analyst — Tier 1 & 2 Troubleshooter

Cook Systems

Cook Systems is looking for a skilled IT Support Specialist to deliver Tier 1 and 2 support across various locations including Tallahassee, Orlando, Jacksonville, Miami, and Tampa. In this role, you will provide technical advice, troubleshooting, and informal training to customers while maintaining essential databases to enhance service quality. The ideal candidate will have a Bachelor’s in Computer Science or a related field, along with at least two years of IT experience. Benefits include comprehensive medical plans, 401(k), and protective insurance options to secure your future. #J-18808-Ljbffr Cook Systems

Vacancy posted 3 days ago
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