IT Support Analyst — Tier 1 & 2 Troubleshooter
Cook Systems
Cook Systems is looking for a skilled IT Support Specialist to deliver Tier 1 and 2 support across various locations including Tallahassee, Orlando, Jacksonville, Miami, and Tampa. In this role, you will provide technical advice, troubleshooting, and informal training to customers while maintaining essential databases to enhance service quality. The ideal candidate will have a Bachelor’s in Computer Science or a related field, along with at least two years of IT experience. Benefits include comprehensive medical plans, 401(k), and protective insurance options to secure your future. #J-18808-Ljbffr Cook Systems
- ...States. We unite the Three-Tier system in a whole new way... ...an experienced Technical Support Specialist to join our Tier 2 support team. In this role... ...depth platform knowledge and troubleshooting expertise. As a Tier 2... ...team efficiency Mentor Tier 1 support specialists on...SuggestedFull timeLocal area
- ...benefits starting day 1 through Insight... ...Skills & Experience 2-4 year Technical Degree... ...experience as a Service Desk Analyst or Technical Support (1-2+ years) onsite... ...for an onsite Tier 2 Service Desk Analyst... ...contacts/hourly. Accurate troubleshooting notes, multi-tasking...SuggestedHourly payLocal areaRemote work
- Insight Global is looking for a Tier 2 Service Desk Analyst to support their NYC office. This role will involve providing onsite technical support to roughly... ...support technologies. Comprehensive benefits and 10 days PTO offered from day 1. #J-18808-Ljbffr Insight GlobalSuggestedWork at officeRemote work
$66k - $82k
...Help Desk Technician (Tier 1) role at Nebius Get AI... ...Technician to join our IT team. This position is... ...providing first‑level support for end‑user IT issues,... ...ticketing system. Analyze, troubleshoot, resolve and document a... ...issues to Tier 2/3 support in a timely...SuggestedTemporary workWork at officeImmediate startRemote work$24.48 - $27.68 per hour
...university in New York is seeking an experienced IT Support Assistant to provide tier 2 support for software, hardware, and network issues. This role involves troubleshooting, assisting with IT equipment acquisition, and mentoring Level 1 support staff. Ideal candidates should...Suggested- ...Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in... ...to support day-to-day operations, troubleshoot issues, and maintain overall system... ...performance. This is a high‑impact, team‑of‑1 role, ideal for someone who is...Night shift
$28 - $30 per hour
...A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...Contract work- Support Services Technician I (Tier 1) - PEAKE Technology Partners PEAKE Technology Partners... ...for resolving common IT issues, maintaining accurate... ...within defined SLA targets Troubleshoot and resolve issues related... ...high-impact issues to Tier 2 or specialized teams as appropriate...Remote work
$28 - $30 per hour
...to $30.00 per hour Seeking a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team. In this role, you will provide essential support to internal users, troubleshoot technical issues, and assist with the installation, configuration,...Hourly payContract workWork at officeRemote work$70k - $85k
...Administrator with strong Tier 2-2.5 experience to support and lead a mix of project and... ...reimbursement 1 day of work-from-home flexibility... ...virtualization, and network issues Troubleshoot escalated technical issues... ...Technology Industries: IT Services and IT Consulting...Full timeWork from home2 days per week$24.48 per hour
A leading educational institution in New York is seeking a Part-Time IT Support Assistant to provide tier 2 IT support, troubleshoot software and hardware issues, and assist in technology deployments. The ideal candidate will have a High School Diploma, relevant experience...Hourly payPart time- A healthcare organization is seeking a patient Help Desk Specialist to provide Tier 1 IT support. This fully remote role involves troubleshooting common technical issues and requires strong communication skills and a customer service mindset. Ideal candidates will have...Remote job
$90k - $120k
Tier 2 Support Engineer- NY Vim is a technology company building digital... ...a handoff. Coach Tier 1: review Tier 1 account manager... ...environments: web application troubleshooting, API behavior, authentication... ...experience is strictly internal IT support. We need a customer-...Full timeWork at office- Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. In this role, the individual... ...have 7+ years of relevant experience and strong troubleshooting skills. The ideal candidate will excel in a hands-on role...
- WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional... ...experience with Managed Service Providers and be comfortable troubleshooting various technical issues. This contract-to-hire role...Remote jobContract work
$40k - $47k
2 days ago Be among the first 25 applicants... ...At Slipstream IT we work to streamline IT Support and provide managed... ...application documentation, troubleshooting guides, processes... ...alerts for “Service Desk Analyst” roles. Pennsylvania... ...0,000.00-$42,000.00 1 week ago Hazle, PA...Remote jobFull timeWork at officeLocal areaWork from homeMonday to FridayShift work- Magic Memories is seeking a motivated Level 1/2 Technical Support Specialist to keep our technical systems running for internal staff and external partners. This remote role offers the chance to troubleshoot, respond to tickets, and ensure smooth operations. You will collaborate...Remote job
$64.86k - $92.66k
JOB TITLE: Technical Support Analyst L e v e l s 1- 2 Level 2 $64,859 - $92,656 DEPT/DIV: Information Technology SUPERVISOR: Manager, IT Client Support C LOCATION: 2 Broadway HOURS OF... ...Respond to reported incidents and troubleshoot and resolve issues with hardware...Remote workRelocation- ApplyMint is seeking a Customer Support Analyst to join our team, providing Tier 1 support for a cloud-based case management system used by a major federal... ...regulatory agency. This fully remote role involves troubleshooting issues, assisting with user acceptance testing, and...Remote jobFlexible hours
- Camden County College (CCC) is hiring a Help Desk Representative Tier 1 - Temporary Part-time at the Blackwood Campus under the Office of Information Technology. The role supports students and staff with technical assistance. Candidates should have an associate degree...Temporary workPart timeWork at office
- ...IT Support Specialist Our client is a leading global consultancy... ...What You'll Do Provide Tier 1 support for Windows 11 devices... ...apps, and basic Cisco Meraki troubleshooting. Assist with iOS device... ...and escalate issues to Level 2 or senior team members when...Permanent employmentFull timeInternship
- NetCov is looking for a Service Desk Specialist II in New York to provide Tier 2 support, resolving technical issues across various platforms. The ideal candidate will manage client IT systems, support documentation, and maintain high customer satisfaction. This full-time...Full time
- ...SaaS companies, is looking for an experienced Technical Support Specialist to join our Tier 2 support team in NYC. The successful candidate will... ...exceptional customer service. With a strong focus on troubleshooting and problem-solving, the ideal candidate will leverage...Full time
- ...SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and...Remote job
- MaziCTools is seeking a part-time Tier 1 Customer Support Agent to provide remote assistance to clients in their leadership development programs... ...must possess strong communication skills and be able to troubleshoot technical issues efficiently. This role involves...Remote jobPart timeFor contractorsAfternoon shift
- MaziCTools is seeking a part-time Tier 1 Customer Support contractor to provide remote service to clients in online leadership development... ...include supporting users via various communication channels, troubleshooting issues, and ensuring excellent service quality. The ideal...Remote jobPart timeFor contractors
- Aventiv Technologies is looking for a full-time Remote Tier 1 Support Representative to handle incoming customer calls and provide troubleshooting solutions. This role requires strong customer service skills and the ability to work independently while managing multiple...Remote jobFull timeWork at office
- Job Details Title: IT Help Desk Technician - Level 2 Location: New York, NY (ONSITE) About Us Effy... ...smoothly. In this role, you’ll troubleshoot a variety of issues, support software and hardware, assist with... ...best practices What You Bring 1+ year of IT support or help desk...Full timeWorldwideVisa sponsorship
- Inserso is seeking a Network Support Technician to provide Tier II support to DHS customers worldwide, with onsite and remote duties across LANs, servers... ...in a fast-paced environment. The ideal candidate has 1+ year IT support experience, an Associate degree or equivalent,...Remote jobWorldwide
- Koniag IT Systems, LLC is seeking an ICAM Service Desk Lead with a Secret clearance to oversee Tier 2/3 ICAM support for a DoD program. The role is remote and requires strong leadership, incident management, and vendor coordination to deliver service excellence. You will...Remote job
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