Night Shift Dock Lead

Night Shift Dock Lead

Goodwill Houston is a non-profit organization that serves people who need help people who have barriers to employment - people who are looking for a new start. We are proud that we are a second chance employer. Our success comes from our Goodwill Family, the honest, passionate and innovative Team Members who assist our customers and donors, keep our locations clean and inviting, while being advocate for our mission every day. Goodwill is a place to belong, a place to make a difference and a place that "Changes Lives Through the power of Work."

We are seeking to find a Goodwill Houston Team Member for the Night Shift Dock Lead! at the Gessner and Greenspoint Outlet locations! This position will have a set schedule, Sunday through Thursday, 10: pm to 6:00 am.

This position provides an opportunity, in a professional setting, to excel in a growing, fast paced, participant focused role, working both independently and as a member of a team, to positively impact the lives of others.

Essential Duties and Responsibilities:

• Demonstrates GWH's Core Values in all actions.
• Ensures adherence to Guiding Principles and CARF standards.
• Ensures alignment and consistency of all aspects of dock and salvage operations to include SOPs, Reference Guides, job descriptions, performance evaluations, observation checklists, production standards, training, Safety Program, and other documents related to DGR systems.
• Demonstrates professionalism and presents a friendly, cooperative attitude to general public and all staff.
• Supports the hiring, training, supervises, and evaluates team members within the framework of GWH policies and procedures and job descriptions.
• Develops, trains, leads by example and supervises operations leadership, ensuring they are able to achieve the goals set forth by GWH.
• Assists with the supervision of the activities of dock and salvage Team Members to maintain consistent processing of all materials meeting production and safety standards.
• Supervises and assist with the coordination of after-market resale and salvage operation and ensures appropriate operational systems and resources are in place to generate maximum profitability.
• Helps to ensure that the promotion, collection, transportation, production, sales and external/internal distribution of donated products, related operational and sales activities are properly integrated to achieve maximum profitability and quality customer service.
• Helps to ensure the logistics with vendors for the sale, recycling and disposal of salvage goods (apparel, shoes, books, ); recyclable materials (cardboard, metals, glass, cellular phones, computers, etc.); trash; and hazardous materials; maximizing post-retail revenue opportunities and minimizing disposal costs.
• Assists with coordinating salvage sales and zero waste opportunities toward increased revenue and profitability, and to reduce waste and further GWH green environment initiatives.
• Ensures hazardous materials are handled in accordance with local, state, and federal regulations and GWH policies and procedures.
• Ensures all transportation/baler (forklift and operation of heavy machinery and vehicles) safety policies, regulations, and practices are followed to ensure accident-free driving and processing and minimized insurance costs.
• Ensures safety and image of truck yard, parking areas, loading dock, salvage areas are clean, neat and safe at all times.
• Coordinates loads and maintain accurate inventory control of goods
• Ensures all trucks and trailers containing salvage goods are manifested and sealed upon receipt.
• Instructs Team Members in the offload and on-load methods and all other procedures to instill a service-conscious attitude and minimize service failures and injuries.
• Ensures that loading and unloading of vehicles is performed utilizing sound safety practices (i.e. lifting, use of equipment, etc.) and accidents are reported in a timely manner to the immediate supervisor and Human Resources.
• Assist in maintenance and ordering of supplies.
• Assist to ensure good stewardship of all donations, through proper handling and processing of incoming donations in accordance with GWH policies and procedures.
• Ensure store security safety of GWH Team Members and property according to policies and procedures.
• Assists Management with complying with GWH image and safety practices and procedures.
• With the help of the Management, assist in the proper rotation of apparel and hard goods in a timely manner and in accordance with GWH policies and procedures.
• Keep abreast of merchandise knowledge, industry trends and competitive pricing.
• Helps to ensure that statistical counts are completed in an accurate and timely manner.
• Operates the dock and salvage team within budgeted expense to revenue ratios.
• Schedules/maintains labor and payroll in accordance with GWH policies and procedures.
• Responsible for performing assigned duties and management responsibilities within the framework of our Guiding Principles.
• Must perform necessary janitorial work.
• Responsible for the following critical duties: Safety Site Inspection and Incident/Accident reports.
• Inspects all equipment to ensure good company image and safe working environment.
• Report incidents, vehicle defects, traffic violations, or damage to vehicles before and after route, equipment repairs and/or maintenance needs to the immediate supervisor in a timely manner.
• Communicate to supervisor work requests (Facility Maintenance and Information Technology Support).
• Provide information needed for WESA Reports is completed in an accurate and timely manner.
• May be required to participate of activities outside of GWH.
• Responsible for assigned duties of the Salvage Manager when needed.
• Other duties as assigned by Management.

Minimum Qualifications:

• High school diploma or equivalent preferred.
• Experience in warehouse setting preferred.
• Previous supervisorial experience preferred.
• Basic computer skills.
• Must be able to read, write, communicate effectively in English and perform basic mathematical skills.
• Must be able to become forklift certified, or prior experience operating a forklift.
• Effectively lead a team toward achievement of organizational objectives, and coach team members toward self-actualization.
• Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment.
• Effectively use computer applications, including electronic mail, word processing, spreadsheets, GPS, Internet/Intranet, and other applications as determined appropriate by GWH.
• Skill of operation monitoring, watching indicators to make sure a machine is working properly.
• Ability to work under general supervision and/or independently.
• Must have reliable transportation.
• Must have punctual and dependable attendance.
• Free from alcohol and drugs.