FLOOR SUPERVISOR

Floor Supervisor

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for a Floor Supervisor to join our team, opening in Summer of 2024!

What would your day to day look like?

Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.

Key Responsibilities:

To ensure and provide an excellent level of customer service in the store

To ensure the team possesses good product knowledge and is aware of the key performance indicators

To be familiar with and offer services according to the needs of customers in order to maximize sales

To organize and distribute tasks and positions to each member of the team

To ensure that sales targets are implemented, achieved and exceeded in store

To maintain the image of the store in order to make it attractive and commercial

To know and apply the visual merchandising standards of the brand and of the season.

To participate in updating the Merchandising and Rotation schedules

We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Requirements:

Prior experience in retail sales is preferred

Must be a sales-driven, goal-oriented individual

Passion for customer service, styling, and product

Flexible availability, including weekends and holidays

Must have a positive, high-energy, friendly, outgoing, and engaging personality.

Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.

Strong time management and communication skills

Ability to manage multiple and competing work priorities, demands, and changes

What makes us special?

As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!

Insurance Benefit: You only pay a % of the value!

401(K) Pension Plan

Holidays + Wellness Days

Vacation Days

Commuter Benefits

Bonus and/or Commission paid monthly

At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.

Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.