Manager

Manager $52,000-$55,000 Annually Benefits Competitive Pay Flexible Schedule Extensive and detailed paid training Health, Dental and Vision Insurance Paid Vacation Real Advancement Opportunities What does it mean to be part of the neighborhood? At one of the largest casual dining concepts in the world, we build connections in our community by bringing energy, excitement, and fun to our “Make it Right, Serve it Fast” promise in the restaurant. We are proud to create and serve our neighbors with the craveable food and beverages they love. Every day is unique when creating authentic guest experiences that range from Ladies Night Out to Sunday Family Dinner. Enhance your love for building neighborhood connections and leading a team, along with our world class training program to start your career with our great brand. We offer flexibility, opportunity, and a sense of community to those who are committed to making an impact and celebrating excellence. 1. Manages Restaurant Environment A. Ensures prompt, friendly service according to company guidelines. B. Directs overall activities and performance of associates on a shift by shift basis. C. Breeds a culture using the Vision / Mission statement to guide Teamwork, Results, Integrity, Passion for Service, Fun, Balance, Innovation and being Guest Driven. D. Ensures the immediate response and correction of all verbal guest complaints to self and staff. Refers all verbal and written guest complaints to GM. E. Ensures guest contact as a priority with self, utilizing a target goal of 100% table visitation. F. Enforces responsible service of alcohol on a shift to shift basis. G. Maintains adequate departmental inventory levels. H. Ensures product preparation and presentation uncompromisingly meeting company standards. I. Effectively schedules associates to meet sales demands. J. Maintains effective safety and security programs according to company policy and government standards. K. Corrects unsafe practices or conditions. L. Promotes and manages restaurant organization, cleanliness and sanitation to ABA/Eco‑Sure standards. M. Performs routine maintenance and immediately notifies GM of needed repairs. N. Advises GM of any non‑routine situations. O. Communicates with other managers daily through management log and shift change meetings. P. Completes all other assigned duties and responsibilities. 2. Manages Associate Performance A. Promotes quality recruitment and referrals of potential management candidates. B. Promotes Rose Group training procedures of new managers. C. Helps maintain a trained staff through effective use of employment orientation, individual training sessions, associate meetings and implementation of company policy. D. Determines job assignments on a shift by shift basis. E. Develops an environment of constant development of associates, including informal shift reviews and participates in the development of written evaluations every six months. F. Assesses the effectiveness of associates, provides candid, fair feedback on a regular basis, and continuously works with associates on their areas of development. G. With management team peers, owns the hourly sourcing and hiring process ensuring proper staffing in all areas. H. Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to associates. I. Monitors acceptable associate performance and documents situations that require or could lead to disciplinary or corrective action. Monitors progressive discipline when appropriate. J. Assures compliance with company policies, practices and procedures. K. Acts as coach to all associates; ensuring open lines of communication at all times with associate team. 3. Maintain Controls A. Responsible to control cost in assigned department. B. Maintains and controls the assets of the company. C. Assures the compliance with the local, state and federal laws, regulations and guidelines. D. Reports progress towards achieving restaurant performance objectives at management meetings. E. Complies with all cash handling procedures. F. Executes weekly food and liquor inventories/costs at the GM’s request and is accountable for completion. G. Responsible for preparing and submitting of accurate daily paperwork to the GM. 4. Development A. Inspires cooperation and teamwork from associates by breeding a culture derived from The Rose Group/Applebee’s Mission and Vision. B. Is guest obsessed and promotes the team to be. C. Demonstrates organizational skills. D. Completes all assignments and duties properly and on schedule. E. Develops goals and action plans for personal/professional growth. F. Provides a role model for managers and associates. G. Exhibits a professional image. H. Develops self on all store related technology. Qualifications 2-3 years of management experience in the restaurant, entertainment or hospitality industry. High school diploma or equivalent Valid driver’s license and reliable transportation Must have current alcohol and food certifications that meet city, county, state requirements. This position requires you to stand and exert well-paced mobility for periods of up to 12 hours in length and be able to lift 25-50 pounds. Position reports to General Manager We are an Equal Opportunity/E-Verify Employer #J-18808-Ljbffr