Senior Manager - UX Design

Position Summary Collaborate with other Design, Product, and Development managers to ensure alignment across projects. Proactively work with reports to ensure high quality designs and stakeholder satisfaction. Collaborate with other Design Managers and the Director on user experience strategy. Work with agile leadership to ensure Design team quality, efficiency and velocity meets team needs. Develop deep understanding of customer journeys, personas, and segmentation within your portfolio of projects. Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels. Gain stakeholder support for designs by clearly communicating design vision and rationale. Conceptualize, design, and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you. Required Qualifications Has a strong portfolio of work that includes exceptionally crafted desktop, native app design, and mobile best practices. Has a minimum of 5 years’ experience in Desktop, native app design, including IxD and visual design. Has proven experience in driving and delivering design from initial concepts to in‑market experiences. Has 3 years of experience leading design collaboration sessions with a range of stakeholders. Has proven experience defining design direction, communicating rationale to a non‑design audience, and successful advocacy for design decisions. Is fluent in Figma. Ability to mentor junior designers. Strong understanding of design system and component‑based design. Strong understanding of native mobile and responsive web platforms and designing UI solutions within them. Ability to conceptualize, design, and deliver experiences. Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders. Ability to collaborate with designers, strategists, managers, and technologists. Ability to collaborate with product owners, scrum masters and engineering teams within an agile process. Ability to present to senior stakeholders and build support for UX work initiatives. Knowledge of user‑centered design philosophy and process. Hands‑on experience with wire‑framing and prototyping tools. Attention to detail and passion for excellence. Ability to work within design systems. Preferred Qualifications Demonstrate exceptional UX & UI design craft, application of desktop & native platform best practices, creative problem‑solving, curiosity, and comfort navigating ambiguity. Proactive collaboration with a wide range of disciplines and stakeholders. Independent work style with the initiative to plan work against a defined goal. Working knowledge of AI in the design thinking and design delivery process. Comfortable applying data‑driven design principles to guide product decisions and influence analytics strategy. Education Bachelor’s degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors, or equivalent/relevant work experience. Pay Range The typical pay range for this role is: $130,295.00 - $260,590.00. Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVSHealth