Senior Concessions Manager - Constellation Field

Aramark Sports and Entertainment is seeking a Senior Concessions Manager to oversee food and beverage operations for the concessions department. 

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential

• Reward and recognize employees

• Ensure individual and team performance meets objectives and client expectations

• Plan and lead daily team briefings

• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and communicate operational progress

Financial Performance

• Ensure the completion and maintenance of P&L statements

• Deliver client and company financial targets

• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management

• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives

• Ensure entire team is trained and able to implement

• Supervise team regarding production, quality and control

Compliance

• Maintain a safe and healthy environment for clients, customers and employees

• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

• Requires at least 5 years of food service experience

• Requires at least 3 years of experience in a multi-unit food service management role.

• Bachelor's degree or equivalent experience preferred

• Strong interpersonal skills 

• Ability to maintain effective client and customer rapport for mutually beneficial business relationships

• Ability to demonstrate excellent customer service using Aramark's standard service model

• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb; able to stand for extended periods of time

• Must be able to work an event-based schedule which will include evenings, weekends and holidays

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).