Starbucks Shift Lead
$16 per hourIowa 80 Truckstop INC
Job Description
Job Description
Description:
Starting Pay: $16.00/hour + $1.00 Weekend Premium
Available Shifts: 1:00 PM – 9:30 PM or 3:00 PM – 9:30 PM
Weekends and holidays required
Lead the Team. Create Great Experiences. Love What You Do.
Are you looking for a fun, fast-paced career where your love for coffee and people can shine? Do you enjoy the aroma of freshly brewed espresso and creating memorable moments for others? If you’re a natural leader who enjoys coaching a team, helping customers, and keeping things running smoothly, we’d love to have you join our Starbucks team as a Shift Lead!
What You’ll Do
- Lead and support the team throughout each shift
- Coach employees and provide guidance to help them succeed
- Set the standard for excellent customer service
- Handle customer questions, concerns, and complaints professionally
- Oversee cash handling and ensure transactions are accurate and secure
- Help maintain a clean, organized, and welcoming environment
- Communicate expectations clearly and hold team members accountable
- Help keep the shift running efficiently and step in wherever needed
- Lead by example with a positive, professional attitude
- Must be 18 or older
- Reliable transportation
- Previous leadership, supervisory, or team-lead experience preferred
- Cash handling experience
- Strong customer service and communication skills
- Ability to coach, motivate, and hold others accountable
- Comfortable handling difficult customer situations with professionalism
- Reliable, responsible, and able to make sound decisions
- Someone who leads by example and treats both customers and coworkers with respect
We are committed to providing a safe work environment. We require a pre-employment drug test for any drugs causing impairment, which includes recreational marijuana. We also require random drug testing.
Vacancy posted 12 days ago
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