Customer Service Representative (Bilingual)

Join Results Staffing as a Customer Relations Representative

Looking for a fast-paced job where every day is different?

Results Staffing is hiring a Bilingual Customer Relations Representative in Dallas, Texas. This is an in-office position for someone who enjoys helping people, solving problems, and building relationships.

If you thrive in a busy environment and like talking with customers and employees throughout the day, we'd love to meet you.

As a Customer Relations Representative, you'll serve as the connection between our customers, workforce, recruiting team, and operations.

Daily responsibilities include:

• Answer incoming phone calls, emails, and text messages
• Build relationships with customers and employees
• Solve attendance issues and schedule changes
• Assist with worker placements
• Coordinate with recruiting and operations teams
• Maintain accurate records and communication
• Deliver excellent customer service while managing multiple priorities
• Resolve problems quickly and professionally

No two days are exactly alike, which makes this role exciting for someone who enjoys variety.

The ideal candidate is:

• Bilingual in English and Spanish ( Required )
• Ability to type 45+ WPM with a minimum accuracy rate of 90%
• Comfortable talking on the phone throughout the day
• Friendly and engaging
• Organized and detail-oriented
• Able to multitask in a fast-paced environment
• Dependable and professional
• A confident problem solver
• Comfortable working with multiple systems at once

Many successful Customer Relations Representatives come from careers such as:

• Tech & Help Desk: Tier 1 Support/IT Service Desk Associates
• Staffing & Recruiting: Staffing Assistants/Recruiting Coordinators
• Logistics: Dispatchers/Route & Operations Coordinators
• Real Estate: Leasing Agents/Property Consultants
• Insurance: Claims Adjusters/Intake Specialists
• Healthcare: Patient Scheduling Coordinators/Medical Receptionists
• Travel & Retail: Airline Reservations Agents

Even if your title was different, we'd love to hear from you if your experience involved helping people and managing multiple priorities.

This position is a great fit if you:

• Enjoy talking with people all day
• Like solving problems
• Stay calm under pressure
• Work well in a team
• Can juggle multiple priorities
• Want opportunities to grow within a company

This is not a desk job where you'll complete the same task every day.

It's an active, people-focused position where your communication skills make a real difference.

Requirements:

• High school diploma or equivalent
• Fluent in English and Spanish
• Strong communication skills
• Reliable attendance
• Ability to work in person in Dallas, Texas

Apply Today