Field Service Technician

Forklift Field Service Technician / MechanicAt Associated, we prioritize our team's well-being and growth, offering an array of benefits that enrich your work experience:Choose between a 4-day work week with 10-hour shifts or a 5-day work week with 8-hour shifts, providing options that suit your lifestyle.Enjoy paid travel time after the initial 30 minutes per day, recognizing and valuing your time spent in transit.Wage range for this position based on experience: $26 - $36 per hourAccess a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more.Company provides all tools required and work with a well-maintained company service van equipped with a company-paid gas card for your convenience.Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development.As a Forklift Field Service Technician, you will play a critical role in delivering exceptional service to our customers by:Diagnosing electro-mechanical issues, completing installations, and performing both unscheduled repairs and scheduled maintenance based on customer requirements.Analyzing breakdown situations, recommending corrective actions to customers, and executing repairs efficiently and professionally.Demonstrating professionalism and fostering positive relationships with customers while delivering superior customer service.Qualifications:Proficiency in reading schematics, maps, blueprints, and manuals, coupled with knowledge of mechanical, electrical, hydraulic, and material handling equipment.Strong interpersonal skills, ability to exchange information courteously, and a commitment to exceptional customer relations.Competency in safely operating various equipment and personal hand tools, coupled with the ability to leverage available support resources effectively.This position requires the following physical activities on a regular basis:Strength & LiftingLight Work – Regularly lift and move up to 20 lbs.Medium Work – Frequently lift and move up to 50 lbs.Heavy Work – Occasionally lift and move up to 100 lbs.Very Heavy Work – Rarely required to lift over 110 lbs.Note: The role may also involve extended periods of walking and standing.Movement & MobilityReaching, handling, pushing, and pullingStooping, kneeling, crouching, and crawlingClimbing, balancing, and kneelingCommunication RequirementsTalking and hearing to communicate with team members and customersA high school diploma/GED along with one to three years of mechanical, electrical, and hydraulic experience in a similar environment or equivalent vocational education. A valid driver's license and a clean driving record are essential.Join our team at Associated and be a part of a dynamic work environment that values your skills, provides opportunities for growth, and rewards your contributions.